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  1. #1
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    Out of state sales are charged tax

    I checkd with the TN sales tax department and was told only sales made by TN residents need to be charged state sales tax. The out of state customers need to declare any taxes on their own. Ok, sounds good to me; so I set up a zone for TN and the appropriate rate; but my first customer who lives in Ohio was charged the TN tax rate! Can someone advie me how to fix this so only TN shipping addresses are charged sales tax? My current settings are:

    Zone Definitions = TN
    Basis of Product Tax = Shipping
    Basis of Shipping Tax = Shipping
    Tax Rates: Priority=0, Tax Class=Taxable Goods, Zone=TN, Tax Rate=9.25%

    Thanks in advance,
    Ben mydoggyplace.com

  2. #2
    Join Date
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    Default Re: Out of state sales are charged tax

    In the Zone Definitions did you add just TN to it or all of the US?
    Linda McGrath
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  3. #3
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    Default Re: Out of state sales are charged tax

    To clarify, in Admin->Locations/Taxes->Zones Descriptions, you created a TN zone .... when you click on the "Details" button for that zone (or click on the zone itself", what states have you specifically linked to that zone?
    .

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  4. #4
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    Default Re: Out of state sales are charged tax

    Thanks for your help! I didn't have anything under the TN definition. I have now added "United States" under "Countries" and "Tennessee" under "Zone" in the Zone Definitions - Sub Zones menu. Should that fix the problem?

  5. #5
    Join Date
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    Default Re: Out of state sales are charged tax

    Testing is the best method ...

    Try an order from TN ... does it work?

    Try an order from OH ... does it work?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  6. #6
    Join Date
    Mar 2006
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    Default Re: Out of state sales are charged tax

    Thank You!

    Had the same problem, and I have set up a few Zen Cart sites. Did the ol' search thing and found this thread.

 

 

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