Refunding $0.01 does work, you just have to wait until paypal releases its hold on the refund. Why does refunding make the orders show? I am interested.
Refunding $0.01 does work, you just have to wait until paypal releases its hold on the refund. Why does refunding make the orders show? I am interested.
Because it tells the PayPal server to try notifying your site about the order one more time. During a refund, it is also not trying to do a proper order-release which matches on dollar amount and currency.Originally Posted by helmetman
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Zen Cart - putting the dream of business ownership within reach of anyone!
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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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That would be a bandage and not a proper fix. The true fix is to ensure that your paypal communications is happening properly.Originally Posted by helmetman
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Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
It can also be used for ordering over the phone.Originally Posted by DrByte
weird, this started happening to me yesterday. Ive had my store opened for 6 months with no problems and now two orders came out of nowhere. The first time I just thought somehow the person just sent me money through Paypal, but the second time I tried that penny return thing and the order popped up.
I haven't changed anything in my files and I've had other orders go through just fine, do you think this is something weird going on with paypal or could it be something else?
Yes ... PayPal's servers have problems from time to time, and there may be delays in sending notifications to your store. Sometimes these delays may even go longer than the 48 hours during which PayPal repeatedly tries to connect to your store to notify you of a purchase.Originally Posted by yahaira
I've observed, based on posts from numerous other storeowners, that about once a month PayPal's servers seem to have a hiccup for a day or two. You may or may not be affected by this.
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Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
Hi There
Well as I am still having major issues with my paypal for international transactions, I contacted paypal this morning, twice in fact. I explained the problem I am having in great detail and mentioned that there are other zen store owners having similar issues as stated in this thead. They were very polite.
They are going to look into this in depth and get back to me within 48 hours. In the mean time they will more than likely visit the forum and have a look around in the hope to gain a better understanding of Zen and hopefully without too much drama aid in a resolution.
I will report back later!!
NO ONE IS GOING TO BELIEVE THIS!!
After I spent 1 and 1/2 hours on the phone to Paypal, I found a thread with a solution
http://www.zen-cart.com/forum/showthread.php?t=47611
That "solution" is documented in the PayPal Troubleshooting FAQ:
http://www.zen-cart.com/wiki/index.php/PayPal
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Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
Thanks Doc for the update!!Originally Posted by DrByte
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