Changed Product Type - now product gone

[DesignbyDemeter]

Good morning everyone,

Upon taking Ajeh's/Linda's advice, wherein I wanted part of my store to be a showcase, part for retail, I did the following.

1. I changed a test item to Product_Document (e.g. rubber stamps).

1. I turned on the document category sidebox in Layout Controller.

However, upon returning to the catlogue, the item rubber stamps was not gone from main category but No rubber stamps to be found

Bummer I thought I was doing it right for once.

Any assistance would be most kind as I've been kicking this around all night, search forums, etc. and I'm pretty clueless at this point (well at any point, but this one in particular.
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Screen shot for your amusement and mocking.

[Kim]

1. I changed a test item to Product_Document (e.g. rubber stamps).

When you say you changed it to a new product type- how did you do that exactly?

1. I turned on the document category sidebox in Layout Controller.

Did you restrict your Category of showcased products to Product_Document?

[DesignbyDemeter]

When you say you changed it to a new product type- how did you do that exactly?

Did you restrict your Category of showcased products to Product_Document?

1) I edited the category (in Categories/Products) and used the pulldown box to select the document product and then clicked on "add with subcategories"
2) I believe this worked, as the category is no longer showing in any sidebox. I believe the issue has something to do with my document_category sidebox not showing, even though I turned it on (and use a top sort #) in Tools.

Does that help?
Thanks,
Laura

[Ajeh]

The Document sidebox will show any Category that is setup as a restricted Category that must have the Document General ... then you can add your other Product types ...

The Document General, even if not used, is the "trigger" to the Document sidebox ...

So, if you made a Category called Stuff ... then edited the Category called Stuff and set the Restriction to Document General ... it would appear in the Document Sidebox ...

If you were then to edit the Category Stuff ... and added the Restriction of another Product type such as Document Product or Products General ... these Product Types can now be added to the Category Stuff ...

[DesignbyDemeter]

Got it! When I was messing with the product types, I changed it from Document - General to General Document so there it is.

Now to change the "Documents" Title....

Thanks! Have a cup of coffee on me!

[DesignbyDemeter]

Hey folks -

I hate to be dense but, now I have the sidebox working great, but the products are still showing as being able to be bought online. I thought "N" for add to cart took care of that.

Also - should they be Document-General, or Document-Products. I tried both and I'm still getting a cart for this restriction.

Thanks,
Laura

[Ajeh]

Document General should be N for not adding to the cart ...

Document Product should be Y as these can be added to the cart ...

If you do not want this for sale, make it Document General ...

If you do want it for sale, but different than Product General ... make it Document Product ...

[DesignbyDemeter]

Hi Linda,

I'm really not going crazy - I promise, but that is exactly what I did. The main Invitation category is document - general, and I clicked add subcategories, and the cart is still showing.

Any suggestions. I'm stumped.

Laura

[DesignbyDemeter]

Here's another shot of the product screen:

[Ajeh]

You added the Product Type to the Category ... *after* the Products were made ...

So, the Category is the Document General or Product General

The Products will remain Product General ... they were made Product General

Now, you have to decide who you want to be what Product Type ...

They have to be manually changed to use the Document General or Document Product types ...

New Products, you can add as any of the Product types that you have added as the "restricted" product type on the Category ...

If you can break down a bit more by products_id who you need to be Document General or Document Product ... then we can get these sorted out ... with a little help from phpMyAdmin ...