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  1. #1
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    Default Trouble Setting Up Downloads

    Hi, I've been trying to set up my downloads section. Boy, there's a lot of steps.

    Well, I've made it through a lot, but when I get to the attributes controller, I get an error message.

    First, the directions say to upload the file to "catalog/download". I don't have a "catalog" folder, but I do have a download folder in the main directory. Should I upload it there?

    After I did that, I hit "Insert" and got this error:

    Attribute Option and Option Value Do NOT Match - Attribute was not added - File Download : jpeg Image

    Any suggestions on the next step I should take?

    Jim

  2. #2
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    Default Re: Trouble Setting Up Downloads

    yes the download folder is the right place to upload the files.
    Mike
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  3. #3
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    Default Re: Trouble Setting Up Downloads

    the file will have to ftp'd to the downloads folder. What kind of file is it?
    Mike
    GeekHost - Zen Cart Certified & PCI Compliant Hosting
    The Zen Cart Forum...Better than a monitor covered with post-it notes!

  4. #4
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    Default Re: Trouble Setting Up Downloads

    Quote Originally Posted by wcjmproducer
    Attribute Option and Option Value Do NOT Match
    well how is this downloads problem?

  5. #5
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    Default Re: Trouble Setting Up Downloads

    Steps to applying download attributes :

    1) Upload the downloadable file to your /download folder (shop/download if your shop is in a folder)

    2) Set an OPtion name ( Download Now ) and make it a radio button or checkbox that is on by default.

    3) Set an option value (JPEG Image / GIF Image . etc.)

    4) Match the attribute to the product and at the bottom type in the name of the downloadable file (THISIMAGE.jpg) and how many downloads / days ( this is all at the bottom of the attributes controller page)

    If it errors on the file, it's because Zen can't find the file in the downloads folder.


    Hope that helps :)
    Last edited by Ajeh; 21 Aug 2006 at 02:19 PM. Reason: fixed /download directory name :)
    When the world gets in my face I say Have A Nice Day.
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  6. #6
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    Default Re: Trouble Setting Up Downloads

    In zencart, default folder for downloads is /download (without the last s)
    Also works much better, if files(i.e images,mp3's etc etc) are added to zip file/s
    HTH
    Dezina ZenCart Templates
    Please do not PM for support queries..Post in forums..help others

  7. #7
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    Default Re: Trouble Setting Up Downloads

    Quote Originally Posted by misty
    In zencart, default folder for downloads is /download (without the last s)
    Also works much better, if files(i.e images,mp3's etc etc) are added to zip file/s
    HTH
    Duhhhh = thanks for the correction Misty...

    Where's that coffee cup
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  8. #8
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    Default Re: Trouble Setting Up Downloads

    Note: Option Names for Downloads in 99% of the cases should be Radiobuttons or Dropdowns and not checkboxes ...

    Checkboxes allow the customer to uncheck them and not get the download ... only in some cases is this really the desired effect ...

    NOTE: Always use a default setting on a download so that the customer receives one

    IF you add the Product to the shopping cart and do not see the download attribute referenced ... you have something not set up correctly ...
    Linda McGrath
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  9. #9
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    Default Re: Trouble Setting Up Downloads

    look carefully:

    Should I upload it there?

    After I did that, I hit "Insert" and got this error:

    Attribute Option and Option Value Do NOT Match
    do you see his problem now? I think he has not even created option/values for download and/or does not understand what are they (for).

  10. #10
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    Default Re: Trouble Setting Up Downloads

    Thanks for the help everyone. Well, makc, I was reading a whole lot of directions that told me to edit the option names/values. That's where I ran into the problem.

    I think I may have found exactly what I did wrong. Instead of doing "Radio" or "Checkbox", I did "File". To tell you the truth, I didn't know which one to choose, so I just thought, "Well, they're downloading a file- I'll choose that one!"

    Thanks for the help and I'll write back with my results.

    Jim

 

 
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