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  1. #851
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,478
    Plugin Contributions
    88

    Default Re: Sales report 2.0

    That's very weird. If you login to your admin and change the URL in your browser bar to read https://yoursite.com/admin/index.php?cmd=stats_sales_report2, does the report show up?

  2. #852
    Join Date
    Jul 2008
    Posts
    35
    Plugin Contributions
    0

    Default Re: Sales report 2.0

    I thought so too! I've just tried your suggestion, and no, it doesn't show up - it redirects me back to my main admin page. So it's clearly not enabled, even though it says it is...

  3. #853
    Join Date
    May 2011
    Location
    Tennessee
    Posts
    377
    Plugin Contributions
    0

    Default Re: Sales report 2.0

    I have installed the current version twice now and verified that the files are being installed in the correct folders but the sales report does not show up in Admin/Reports. However there is a Sales Report with Graphics. How do I get the installed Sales Report to show up in Admin/Reports?

  4. #854
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,478
    Plugin Contributions
    88

    Default Re: Sales report 2.0

    Quote Originally Posted by jodean View Post
    I have installed the current version twice now and verified that the files are being installed in the correct folders but the sales report does not show up in Admin/Reports. However there is a Sales Report with Graphics. How do I get the installed Sales Report to show up in Admin/Reports?
    I can't explain how that's not showing up. Any admin log files generated? Have you enabled the plugin via the admin's Modules :: Plugins?

  5. #855
    Join Date
    May 2011
    Location
    Tennessee
    Posts
    377
    Plugin Contributions
    0

    Default Re: Sales report 2.0

    Yes it was on. So I removed the plugin from the Zencart Plugin folder and reinstalled the plugin and now it works.

  6. #856
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,478
    Plugin Contributions
    88

    Default Re: Sales report 2.0

    Quote Originally Posted by jodean View Post
    Yes it was on. So I removed the plugin from the Zencart Plugin folder and reinstalled the plugin and now it works.
    Bizarre. I'll need to fuss with that some to see if I can replicate the issue.

  7. #857
    Join Date
    Jul 2008
    Posts
    35
    Plugin Contributions
    0

    Default Re: Sales report 2.0

    Quote Originally Posted by jodean View Post
    Yes it was on. So I removed the plugin from the Zencart Plugin folder and reinstalled the plugin and now it works.
    I've been having the same problem. Do you remember exactly how you made it work, by any chance?

    Did you disable and/or uninstall it from the admin Plugin Manager before you deleted it from the zc_plugins folder, or leave it enabled but just physically delete the files and then re-upload them? I've tried all the permutations I can think of but nothing is working for me.

  8. #858
    Join Date
    Jul 2008
    Posts
    35
    Plugin Contributions
    0

    Default Re: Sales report 2.0

    Just reporting back: I finally got it to work!

    I don't think I did anything differently from my previous attempts this time, but in case this helps anyone else, here's exactly what I did this time:
    - uninstalled the plugin without disabling it first
    - used the plugin manager's cleanup to remove the files
    - downloaded a fresh copy of the plugin and unzipped it
    - uploaded the plugin to the zc_plugins directory
    - installed the plugin from Plugin Manager

    And this time it worked as expected - yay!

  9. #859
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,478
    Plugin Contributions
    88

    Default Re: Sales report 2.0

    Quote Originally Posted by planetjune View Post
    Just reporting back: I finally got it to work!

    I don't think I did anything differently from my previous attempts this time, but in case this helps anyone else, here's exactly what I did this time:
    - uninstalled the plugin without disabling it first
    - used the plugin manager's cleanup to remove the files
    - downloaded a fresh copy of the plugin and unzipped it
    - uploaded the plugin to the zc_plugins directory
    - installed the plugin from Plugin Manager

    And this time it worked as expected - yay!
    Thanks for reporting back!

 

 
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