Zen Lightbox addon [Support Thread]

[ozbikergirl]

Thanks for all your help. I can't find a cause or solution so it's best I uninstall at this time.

[niestudio]

Thanks for all your help. I can't find a cause or solution so it's best I uninstall at this time.

I didn't see the page while you had it up, but I don't see any other js files that would be conflicting.

Like DarkAngel suggests, I would just re-upload the files from the zip.
If you are still seeing the admin panel, you should not need to re-run the install.zip file.

[keepitsecret]

Version: v1.5.0
Installed Addons: dual_pricing__wholesale_pricing_1-8, hidden_wholesale_2-2 & minimum_order_1-2
Running on: WAMP Server with PHP 5

Hi there,

I've been setting up a demo wholesale site to test out modules and all going well so far. Wanted A lightbox addon and yours seemed to be the best. Followed the instructions to the letter.

Prolblem occured when running the SQL Script. If ran in Zen-Cert is errors and also when run direct in MySQL it also errors.

I have attached the failed run in MySQL as it gives more information on the error.

This is of course a fresh install and not an upgrade. I have downloaded the lastest version of the lightbox script from 'Zen-Cart' today.

I look forward to your reply.

Kind regards
Mark.

[niestudio]

I have attached the failed run in MySQL as it gives more information on the error.

This is of course a fresh install and not an upgrade. I have downloaded the lastest version of the lightbox script from 'Zen-Cart' today.

I look forward to your reply.

Kind regards
Mark.

The error suggests that it's already installed.
Do you remember what the error was when you ran it the first time?
Do you see the zen light box menu in Admin>Configuration ?

[keepitsecret]

Hi niestudio,

Many thanks for your reply.

I believe it may have been installed with a Template I was looking at.. This might of caused the issue.. but I do not have a light box menu.

When running the script in Zen-Cart I get the following message

"WARNING: An Error occurred, please refresh the page and try again."

Hope this helps and thanks for your advice so far.

Regards
Mark.

[keepitsecret]

Hi there,

Quick update...

I believe it was installed with a theme from earlier today so...

I used the uninstall script that comes with lightbox and that ran fine which tells me it was already installed.

After that I re-ran the isntall SQL through Zen and that has gone in ok and now I have the light box menu in config.

However...

When clicking on the image.. the scroll bar in Firefor went a little nuts and I notices the images has appeared in the bottom left hand corner.. only the top right is showing so I guess this can be adjusted somewhere?

kind regards
Mark.

[keepitsecret]

Sorry guys,

I forgot to add the attachment. (not sure how to attach it to a pre-submitted ticket)

[niestudio]

Sorry guys,

I forgot to add the attachment. (not sure how to attach it to a pre-submitted ticket)

That's a new one to me.
Its very hard for me to tell without being able to view the source.
Will you be running online soon?

[keepitsecret]

Hi niestudio,

Thats ok. I understand it would be good to see the code to troubleshoot the issue. I will be adding a few more elements to the system to make sure they all work together and then upload it online to get issues troubleshooted.

I will keep this thread posted. thank you so far for your help

Regards
Mark.

[niestudio]

Hi niestudio,

Thats ok. I understand it would be good to see the code to troubleshoot the issue. I will be adding a few more elements to the system to make sure they all work together and then upload it online to get issues troubleshooted.

I will keep this thread posted. thank you so far for your help

Regards
Mark.

You can try just re-uploading the files to make sure they all got transferred.
Good luck,
daniel