Zen Lightbox addon [Support Thread]

[jewelsbyjewls]

I just wanted to follow up my messages posted earlier in the week. I struggled through with IH2 and finally gave up. I don't know why I couldn't get it to work, but I have a single image on the Zen Lightbox that looks really cool. I found HappyMultipix over at OsC and that has worked perfectly! I now have multiple images in my products. You can see them in action here: www.ausableflyrods.com (work still in progress)

Thanks!

[Robbyn7]

I would love to use this mod but it doesn't seem to work for me. I'm using IH2 and Zen version 1.3.7. When I click on Larger View, a new window is opened with my larger image. I also have hover disabled since I'm using a scrolling sidebox. Any help is appreciated. Thanks. www.foxxydiva.com/fashions

[barco57]

when looking at your site I can see that the javascript for the lightbox is loading but when I view the source it appears that its not calling the images the way the lightbox mod would.....so I would have to say that you need to make sure that when you loaded it you renamed the custom_template directories included in the mod to match your custom_template name....not changing to match would cause this exact problem as the files would not be found because they exist only in their own template rather than in your template.

[Mobilemick]

I hasve lightbox installed, when i click on 1st picture it is fine, press next, and the picture doesnt load,

any ideas

thanks
Mick
www.globalantiques.co.uk

[helshop]

Hi
renamed the folders as instructed and mod installed but it doesnt appear to be working. www.helshopcrafts.co.uk Do I have to have IH2 installed as well as I dont think I do. Any help gratefully appreciated as this looks to be a great mod. (Checked in both IE7 and Firefox and both come up with old pop up image and waited for page to load fully before trying it)

H

[barco57]

your not loading......the lightbox css.....and tpl_modules_main_product_image.php from your template.......verify file upload and locations

[Robbyn7]

barco57, I uploaded all the files as instructed and to my custom template but there was a strange one called custom_template_folder. I wasn't too sure what to do with that one.

Thanks.

[barco57]

the ones in the mod named "custom_template" need to be renamed to match your custom template name as that is where those files have to go.

[Robbyn7]

Yes, I renamed it this way but for some reason I'm still unable to get positive results. Any other suggestions?

Thanks.

[barco57]

well since I can't see it....the only thing I can think of is to very carefully verify that all of the lightbox mod files are where they are supposed to be....what I do sometimes using filezilla, I have the mod open in the left pane and the store directories open in the right and I make sure path for path I'm in the right place an move the files one by one.....tedious but if you take your time you know that its right when your done.......if your using firefox you can check easily to see if your loading the javascript for the lightbox mod.....if your are then you can check "view source" to see if the code for the display of the main product image is different from stock and has the lightbox version of code there.....if it doesn't then for some reason your not overrriding the template files correctly.....