Can't see which item the customer have ordered

[Merlinpa1969]

the biggest issue is the email address isnt correct,
it is case sensitive

[shmegma]

But how is it approving the purchase (paypal) and allowing the payent to go through if the e-mail is incorrect?
The purchase goes through paypal, it just doesn't show up as an order in zencart.

[DrByte]

But how is it approving the purchase (paypal) and allowing the payent to go through if the e-mail is incorrect?
The purchase goes through paypal, it just doesn't show up as an order in zencart.

PayPal sends a notice back to your store after the purchase has been completed.
Zen Cart has to do extensive security checks on the details sent from PayPal to be entirely sure that PayPal is the one sending the notice to release the order ... otherwise your orders could be released fraudulently.

It checks:
- date
- time
- order amount
- currency choice
- email address used for paypal
- customer details
- etc

If ANY one of the many checks fails, the transmission is ignored.

As Merlin mentioned, the most common failure is a mismatched email address. Using an all-lower-case email address as your primary PayPal address and using the same in Zen Cart for your paypal settings ... is the best solution.

[noniguy]

PayPal sends a notice back to your store after the purchase has been completed.
Zen Cart has to do extensive security checks on the details sent from PayPal to be entirely sure that PayPal is the one sending the notice to release the order ... otherwise your orders could be released fraudulently.

It checks:
- date
- time
- order amount
- currency choice
- email address used for paypal
- customer details
- etc

If ANY one of the many checks fails, the transmission is ignored.

As Merlin mentioned, the most common failure is a mismatched email address. Using an all-lower-case email address as your primary PayPal address and using the same in Zen Cart for your paypal settings ... is the best solution.

So when Paypal deducts their transaction fee and the debug sends the mismatch warning, does this mean the transaction is ignored by zencart? Is there a way to override this so that we can see the orders? see the debug example below:
IPN WARNING::Currency/Amount Mismatch. Details: PayPal email address = sales AT ***** DOT com
-> | mc_currency = USD | submitted_currency = USD | order_currency = USD | mc_gross = -0.22 | converted_amount = 0.20 | order_amount = 0.2

[Merlinpa1969]

the paypal fee dosnt create a mis match warning,
the BIGGEST mis-match warning is a non matching email address,
remember this is case sensitive and must be the primary.

[noniguy]

well in this case it is a CURRENCY/AMOUNT mismatch
and all our email addresses are lowercase regardless

[austy25]

I am having the same problem I have downloadable items. I have read this http://www.camelot-hosting.com/paypa...Paypal_IPN.htm
and http://www.zen-cart.com/forum/showth...ht=order+admin and
just about any other thread there is on orders not showing up or download buttons not showing up either.
I also changed the http to https cause I do have that option available to me but that did not help either.
When they download freebies it works just fine the order number shows up and I get e-mails, but When I log in and I order the freebie (I have them set at .01 with a coupon to get it for free, but now to test it I don't use the coupon I use another paypal account to try) it says: Thank you your oder number is:
and then its blank ... and when I go to my account it doesn't say view all orders ... This is about the 4th purchase I have made so far trying something new each time I even set the chmod from another thread but that didn't work either. I really don't know what else there is that might have to be changed - I did check and re-check my e-mail which only has one uppercase letter in the beginning and that seems to all look fine in the Admin and over on Paypal.
I really don't know what else to do .... please help

[austy25]

I also wanted to add that when I do purchase a bigger priced item the name of the item does not show in the paypal checkout page. BEfore (the upgrade) it showed the name of what was purchased. So I am thinking that something is going wrong in the communication with zencart and sending it over to paypal, but I don't know. ;)

[austy25]

I have another thing to add that might be of some help to whomever is reading this. I have shared ssl and when it clicks over to paypal it says to view the certificate and that I have *.sslpowered.com should I be putting this somewhere??
Thanks

[austy25]

Morning update: I changed my configure.php to read https://www.hookedondigiscrap.sslpowered.com and changed the return url as well to read sslpowered but that did not help it any either - I still only get a name called hooked on digi scrap purchase item #1 and no download link.