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  1. #1
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    Default paypal not working after upgrade

    I read the thread where it said - remove and reinstall paypal payment module and I did that but now this is the error I am getting.

    Sorry, we are not accepting payments from your region at this time.
    Please contact us for alternate arrangements.

    What did I do wrong .... Thanks for the help :)
    Take scrapbooking to a whole new level - GO DIGITAL - http://www.hookedondigiscrap.com

  2. #2
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    Default Re: paypal not working after upgrade

    I wanted to give a quick update that the only thing that works is the The Zen Cart FREE CHARGE CARD everything else says that I can not accept payment at this time from this region.
    Take scrapbooking to a whole new level - GO DIGITAL - http://www.hookedondigiscrap.com

  3. #3
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    Default Re: paypal not working after upgrade

    That message appears when there are no payment modules installed, or when the available payment modules are restricted to zones outside the customer's current zone.

    What is your Zone setting in the PayPal module in ZC admin ?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #4
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    Default Re: paypal not working after upgrade

    I tried re-installing it several times and making sure my Paypal is set up the right way as well and I still get the error:

    This is what everything is set at I did not change anything from before the upgrade ecept for the new paypal instructions on the top:

    Enable PayPal Module
    True

    Business ID
    Customerservice AT hookedondigiscrap DOT com

    Transaction Currency
    Selected Currency

    Payment Zone
    --none-- (I also set this to CALIFORNIA and that's not working either)

    Set Pending Notification Status
    Pending [1]

    Set Order Status
    Processing [2]

    Set Refund Order Status
    Pending [1]

    Sort order of display.
    0

    Continue Button Text


    Page Style
    primary
    Last edited by austy25; 9 Sep 2006 at 12:09 AM.
    Take scrapbooking to a whole new level - GO DIGITAL - http://www.hookedondigiscrap.com

  5. #5
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    Default Re: paypal not working after upgrade

    Does this happen on all accounts, or just old test accounts?
    If you create a new customer, does it work properly?
    If you add a new address to an existing customer, does it work better?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #6
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    Default Re: paypal not working after upgrade

    Does this happen on all accounts, or just old test accounts?
    No there are no old accounts or test accounts - this was a perfectly well working cart up until this morning and all I did was run the 1.3.5 upgrade along with the sales report ( I downloaded that as well and installed it) Then I go to place an order under my account I had created when I first started the cart back in July and I see that the only thing working is the Zen free charger card.
    If you create a new customer, does it work properly?
    I have not tried it yet I will try it
    If you add a new address to an existing customer, does it work better?
    I will try this as well

    BRB
    Take scrapbooking to a whole new level - GO DIGITAL - http://www.hookedondigiscrap.com

  7. #7
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    Default Re: paypal not working after upgrade

    OK so I have made a new customer that did not work


    I have also edited my address and it still said the same error.

    I must have done something wrong when I upgraded which I don't know what because I upgraded to 1.3.0 just fine maybe there is a file that's missing because like I said if I install the authorize.net or credit cards - it says the same thing. I also tried to downgrade and overwrite the new files with the old ones but that didn't do anything either - something must have gone weird cause people still placed an order just this morning.
    And I really don't know what else to do as I don't know how to re-do the old version.
    Thanks :)
    Take scrapbooking to a whole new level - GO DIGITAL - http://www.hookedondigiscrap.com

  8. #8
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    Default Re: paypal not working after upgrade

    Fire up WinMerge
    Download a copy of your site's files (skipping the images folder and editors folder)
    Unzip a fresh copy of v1.3.5

    Compare your downloaded files vs your freshly unzipped 1.3.5 files. This might identify some files you missed upgrading completely.

    http://www.zen-cart.com/wiki/index.p...Obscure_Issues

    Here are a couple WinMerge setup tricks to help keep the list of files to compare down to a minimum:
    http://www.zen-cart.com/forum/showthread.php?t=7330
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  9. #9
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    Default Re: paypal not working after upgrade

    Thanks Dr. I will work on this tonight and give you an update tomorrow :) Thanks again !!!!
    Take scrapbooking to a whole new level - GO DIGITAL - http://www.hookedondigiscrap.com

  10. #10
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    Default Re: paypal not working after upgrade

    Well
    everything was identical it said ... I checked all the files. I will play around some more until I get too tired.
    Take scrapbooking to a whole new level - GO DIGITAL - http://www.hookedondigiscrap.com

 

 
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