paypal not working after upgrade

**Ajeh** · 9 Sep 2006, 04:08 AM

This message is zone related ...

Sorry, we are not accepting payments from your region at this time.
Please contact us for alternate arrangements.

Are you sure your database in the configure.php files for:
/includes/configure.php
/admin/includes/configure.php

Match on the database, username and password?

You are postive that there is no zone associated with the Payment Module for PayPal IPN ...

You have for fun removed and reinstalled and reconfigured the Payment Module for PayPal IPN ...

You have for further giggles and grins closed all browser sessions, cleared your cache and tossed you cookies ...

**austy25** · 9 Sep 2006, 04:27 PM

Originally Posted by Ajeh

This message is zone related ...

Are you sure your database in the configure.php files for:
/includes/configure.php
/admin/includes/configure.php

Match on the database, username and password? YES

You are postive that there is no zone associated with the Payment Module for PayPal IPN ... YES

You have for fun removed and reinstalled and reconfigured the Payment Module for PayPal IPN ... YES installed about 3 times even reloaded and tried again

You have for further giggles and grins closed all browser sessions, cleared your cache and tossed you cookies ...

YES did that too

I installed my old store and upgraded file by file Took a long time and now I get the following error TEXT_NO_PAYMENT_OPTIONS_AVAILABLE ... so I removed paypal once again - reloaded the page once again and emptied cookies yet again and reinstalled paypal still same text ....

I will try again ;)

**austy25** · 9 Sep 2006, 04:35 PM

OK I think I got it ... at least it is taking me to paypal ... But it doesn't say the name of the product but it says module_descrpiption something somthing sorry I forgot... so something is still weird but at least people can check out ...
Thanks for trying to help :)
I very much appreciate it!!!!

**austy25** · 9 Sep 2006, 06:35 PM

OK now I messd it up completely - I saved my database and saved a copy of my store - I did a new install of the cart and when I go to upload my SQL database its not letting me it says drop table if exists adress book which that table is not there so my inexperience with upgrading/uploading now made me lose almost everything - I will try to go ahead and find 1.2.7 and install it and upgrade from there once again. Wish me luck.

**cindyjw** · 11 Sep 2006, 09:31 PM

I am getting that same message:

Sorry, we are not accepting payments from your region at this time.
Please contact us for alternate arrangements.

However, my situation is different. I couldn't get paypal to work. Then I did a full upgrade to 1.3.5. Now Paypal works great....thank goodness! But when I order free product, I get that message. It still goes through and I can download the product.

However, I don't want to scare my customers. Is there any way to get rid of that message?

Thank you!

**Ajeh** · 11 Sep 2006, 09:56 PM

Understand that the message:
Sorry, we are not accepting payments from your region at this time.
Please contact us for alternate arrangements.

Means that a test is done to see what Payment Modules are available ...

This is determined by:

what is installed ..

what zones are set ...

code changes ...

It is always a good idea with a new release that if you are upgrading and things are odd ... to remove/install/configure all modules for:
Payment
Shipping
Order Totals

Also, go to My Account after you login ...

Edit the address and Update ...

Now does the checkout work?

What was the name of the Zen Cart v1.3.5 Zip file that you downloaded and installed?