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  1. #1
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    Blank Page After Step 3 of Checkout

    www.monsterpowersports.net
    I have tried to place practice orders and after you press confirm order on the last screen it stalls on a blank white page. The crazy thing is the orders actually go through but on the customers end they just see a blank page with no clue what happened if the order was placed or not. If someone could please help out, we can even make a practice order if you need to see what is actually happening. www.monsterpowersports.com bpickett AT monsterpowersports DOT com

  2. #2
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    Re: Blank Page After Step 3 of Checkout

    i have a very simular problem to thisexcept my order dont even go thru when i check my baxket again the items are still in there anyone got any idea's?
    i am very new to zen cart and am just trying it out in the veiw of possibly changing over to it from x-cart

  3. #3
    Join Date
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    Default Re: Blank Page After Step 3 of Checkout

    Check the /includes/languages/english/html_includes

    Make sure there is a file called:
    define_checkout_success.php
    Linda McGrath
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  4. #4
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    Default Re: Blank Page After Step 3 of Checkout

    Also try reloading the files:

    /includes/modules/pages/checkout_success/*.*

    /includes/languages/english/checkout_success.php

    /includes/templates/template_default/templates/tpl_checkout_success_default.php
    Last edited by Ajeh; 22 Sep 2006 at 03:13 AM. Reason: fixed path
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  5. #5
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    Default Re: Blank Page After Step 3 of Checkout

    Quote Originally Posted by Ajeh
    Check the /includes/languages/english/html_includes

    Make sure there is a file called:
    define_checkout_success.php
    yes that file is there

    give me a couple of mins and ill try your other suggestion
    and thanx for the help

  6. #6
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    Default Re: Blank Page After Step 3 of Checkout

    Quote Originally Posted by Ajeh
    Also try reloading the files:

    /includes/modules/pages/checkout_success/*.*

    /includes/languages/english/checkout_success.php

    /includes/templates/template_default/tpl_checkout_success_default.php
    ok tired all tha but it didnt make any difference
    also
    "/includes/templates/template_default/tpl_checkout_success_default.php" didnt exist but i found the file in /includes/templates/template_default/templates/tpl_checkout_success_default.php

    is this 1 file that u meant

    btw this a fresh install of xen 1.3.5

  7. #7
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    Default Re: Blank Page After Step 3 of Checkout

    I was close ...

    What Payment method are you using?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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  8. #8
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    Default Re: Blank Page After Step 3 of Checkout

    i have tried both cheque and credit card (credit card is set to manual authorisation

  9. #9
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    Default Re: Blank Page After Step 3 of Checkout

    Have you an URL to your site?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  10. #10
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    Default Re: Blank Page After Step 3 of Checkout

    yes its not a live site yet ive still only got test procucts and catageories in there ive put it in a sub folder of my main website so feel free to place as many orders as u like :)
    http://terabytecomputers.co.uk/zen/index.php

 

 
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