Page 1 of 2 12 LastLast
Results 1 to 10 of 14
  1. #1
    Join Date
    Jan 2004
    Location
    UK
    Posts
    1,230
    Plugin Contributions
    0

    Default [Done v1.3.6] v 1.3.5 - Create Account - Duplicate State Field

    Apologies if this has already been reported - couldn't find anything.

    Zen 1.3.5, demo store with data.

    Create a new account.

    Set the country to 'United States' and enter something like 'sdfsdfd' in the state field.

    Use dummy (but valid) data for all other fields.

    Click 'submit'

    You get the standard 'Please select a state from the states pull-down menu' error, but you also get an extra field showing - so you now have the the states pull-down menu where it should be, but also the original states entry field (with 'sdfsdfd' still displayed in it) displayed below and to the left of the states pull-down menu.


    Separate issue - and a small point/maybe this is intentional:

    The 'street address' field is longer than the other name/address fields on the create account page even though its display length is set to 40 - same as the other name/address fields next to it. It seems to be happening because the field length in the address_book table is set to 64 compared to 32 for the others. As I said, maybe this is intentional - perhaps someone, somewhere has extra-long suburb addresses
    Last edited by Pixxi; 17 Dec 2006 at 09:16 PM.

  2. #2
    Join Date
    Oct 2005
    Posts
    59
    Plugin Contributions
    0

    Default Re: v 1.3.5 - Create Account - Duplicate State Field

    I have just discovered this exact problem.

    A customer of mine was typing in their state as MO instead of Missouri.

    As a result they got a similar screen and were not able to proceed any further. I was then able to replicate the problem thanks to their sending me a screen shot and found if I typed the state name in full in the box next to the dropdown box it allowed me to proceed.

    Is this a bug or a setting error?

    My state settings are as follows..

    State true
    State - Always display as pulldown? false

  3. #3
    Join Date
    Mar 2006
    Posts
    34
    Plugin Contributions
    0

    Default Re: v 1.3.5 - Create Account - Duplicate State Field

    Quote Originally Posted by clikchic
    I have just discovered this exact problem.

    A customer of mine was typing in their state as MO instead of Missouri.

    As a result they got a similar screen and were not able to proceed any further. I was then able to replicate the problem thanks to their sending me a screen shot and found if I typed the state name in full in the box next to the dropdown box it allowed me to proceed.

    Is this a bug or a setting error?

    My state settings are as follows..

    State true
    State - Always display as pulldown? false

    Same problem here too. I hope someone can provide an answer.

  4. #4
    Join Date
    Feb 2006
    Posts
    235
    Plugin Contributions
    1

    Default Re: v 1.3.5 - Create Account - Duplicate State Field

    There is a bug...
    Do a search for "State Dropdown" you will get more details concerning this issue...
    www.planetebio.net - Eat Right Feel Good !

  5. #5

    Default Re: v 1.3.5 - Create Account - Duplicate State Field

    yes this is a problem within zencart.

    if you enable the dropdown, it will help your customers to create an account easy.

    if the customer Uses there WHOLE state name, not just the state code, they shouldnt have any issues creating an account (this is what i have found from my testing). you can setup the input field to let them know to use the whole state name instead of the code (some states work find with the state code, others dont work at all) but it seems easyer for them to select a state from the dropdown.

    iv not had any complants after enabling the state dropdown menu for customers to choose.

    lets hope a fix comes soon
    Last edited by wickedklown; 23 Oct 2006 at 08:57 PM.
    Super Orders2
    Info at a glance
    export email address
    encrypted master pass
    quick updates
    recover carts
    order Tracking
    Tabbed products lite - admin edition
    Hosted with sashbox.net <- best host around...

  6. #6
    Join Date
    Jan 2004
    Posts
    66,364
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: v 1.3.5 - Create Account - Duplicate State Field

    Resolved in 1.3.6, released yesterday.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7
    Join Date
    Oct 2006
    Posts
    9
    Plugin Contributions
    0

    Default Re: [Done v1.3.6] v 1.3.5 - Create Account - Duplicate State Field

    Sorry to report - the bug is still with us (at least, with me. I'm using the latest 1.3.6, clean install). Please notice - the State field is not writeable, it's just sitting there (misaligned too). Or am I missing somethng?.

    See the attached pic.
    Attached Images Attached Images  

  8. #8

    Default Re: [Done v1.3.6] v 1.3.5 - Create Account - Duplicate State Field

    Quote Originally Posted by OfficeRat View Post
    Sorry to report - the bug is still with us (at least, with me. I'm using the latest 1.3.6, clean install). Please notice - the State field is not writeable, it's just sitting there (misaligned too). Or am I missing somethng?.

    See the attached pic.

    how do you have your customer details page setup...

    set the dropdown menu to false- and then try it... that will give you the text field only and should work just fine.

    Iv tested over and over and no issues found... your cart is actualy working fine... that text field isnt active untill the user changes the country to one without zones (i believe) then they can input there own province/state into that field manualy...
    Both options are ok to use... the choice is yours.

    If you cant get it to work proporly doing as i stated, please post your settings for customer details here. so that we can see how you have it...

    also a link to your site to see the issue in action would be helpfull..

    thanks
    wicked
    Super Orders2
    Info at a glance
    export email address
    encrypted master pass
    quick updates
    recover carts
    order Tracking
    Tabbed products lite - admin edition
    Hosted with sashbox.net <- best host around...

  9. #9
    Join Date
    Jun 2006
    Posts
    122
    Plugin Contributions
    0

    Default Re: [Done v1.3.6] v 1.3.5 - Create Account - Duplicate State Field

    i also am getting a dummy field when using state drop down. just finished a fresh installation with 1.3.6 and added some additional contributions : grid layout, image handler, tabbled light, and advanced cross sell.

  10. #10
    Join Date
    Jun 2003
    Posts
    33,715
    Plugin Contributions
    0

    Default Re: [Done v1.3.6] v 1.3.5 - Create Account - Duplicate State Field

    Make sure you have made the stylesheet changes that are posted and that you have upgraded the template for create account
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

 

 
Page 1 of 2 12 LastLast

Similar Threads

  1. [Done v1.3.9b] PayPal Direct Payment State Field Missing
    By fergusmacdonald in forum Bug Reports
    Replies: 13
    Last Post: 27 Apr 2010, 10:17 AM
  2. State problem with new account (when making state field not required)
    By earmsby in forum Managing Customers and Orders
    Replies: 9
    Last Post: 13 May 2007, 10:04 PM
  3. Replies: 59
    Last Post: 30 Dec 2006, 05:24 PM
  4. Duplicate state/region field
    By craiglove in forum Upgrading from 1.3.x to 1.3.9
    Replies: 0
    Last Post: 23 Oct 2006, 01:58 AM
  5. Issues with State Field in Create Account
    By heavenlynights in forum Upgrading from 1.3.x to 1.3.9
    Replies: 19
    Last Post: 6 Oct 2006, 05:28 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR