Email Archive Manager

**reza** · 7 Jun 2007, 07:56 PM

Originally Posted by tonibarcelona

Many thanks, i will test it now.

I installed tha last version 1.4 of email archive manager. the problem is that when I resend a message , it send a message with only the statements and no contents,
I set mime in admin, so I get an email with html (so borders, gray text area etc, with these words:
$EMAIL_SUBJECT
$EMAIL_MESSAGE_HTML$EMAIL_FOOTER_COPYRIGHT$EMAIL_DISCLAIMER
$EMAIL_SPAM_DISCLAIMER
and nothing more.
I have the same problem when I send a form from frontpage of the shop, but in this last case, I get well the header and footer of the email, and instead of the message content, I see this line:

$EMAIL_MESSAGE_HTML

any help?

**DrByte** · 7 Jun 2007, 08:05 PM

What version of Zen Cart ?
What other addons are installed?
What files are in your /email folder?

**reza** · 7 Jun 2007, 10:11 PM

Originally Posted by DrByte

What version of Zen Cart ?
What other addons are installed?
What files are in your /email folder?

i HAVE ZEN 137, I installed also
- email export module.
- add customer
- user tracking
super order
easy populate (althogh I can't use it and I didn't get support on my simple question about sql and utf-8 when I export and see the meaningless characters!!!)
cross sell
quick update
- back database
- store manager

in email directory I have:
1- checkout
2- contact us
3- copoun
4- default
5- direct_email
6- gv_queue
7- gv_send
8- low_stock
9- newsletters
10- order_status
11- password_forgotten
12- product_norification
13- tell _ a_friend
14- welcome
15- index.html

--------------
when the client purchase, he get html order confirmation email.
also welcome email is okay.
only in resend of an email in admin archive manager and in custom form, they don't send the content of the email, but only the statements like as what they are seen in the tpl.AAAAA.html of the respective email in email folder are displayed.

------------
this is an example of the custom form email

email is in html )
Sign-up from Bionic Banana!
$EMAIL_MESSAGE_HTML
copy right 2005 (c) .blabla bla of my footer US CAN-SPAM
-------------------
this is an example of resend message although in admin the content of the message is complete:
$EMAIL_SUBJECT
$EMAIL_MESSAGE_HTML
$EMAIL_FOOTER_COPYRIGHT$EMAIL_DISCLAIMER
$EMAIL_SPAM_DISCLAIMER$EXTRA_INFO
------------
I have replaced in email default the $EMAIL_MESSAGE_HTML with $email_message_contents as I saw in custom form, but still nochange, in received email Oit was just $email_message_contents statement instead of content.
thanks again for your fast reply

**DrByte** · 7 Jun 2007, 11:17 PM

Do ALL emails re-sent from the Archive program have this problem, or ONLY the band-signup ones ?

**reza** · 7 Jun 2007, 11:22 PM

all messages from admin archive have this problem.
but all messages from frontshop are received in order except of band-singup; while the filled fields of the form of band-signup form is seen in admin email archive;

**DrByte** · 8 Jun 2007, 03:08 AM

I suggest you work out the obsolete band_signup code problems (perhaps by using the updated code I just posted in that thread) before trying to resolve an archive manager problem, because I think your problem is the outdated code.

**JordanPalatineIL** · 6 Jul 2007, 08:06 PM

I am having an issue. ZC1.3.7. EZ Populate, Database backup, ImageHandler2. Mime email.

I installed the E-mail archive on two sites and get the same results with both.

When I resend an HTML (or text) e-mail I just get the CSS/Template with no data.

Source (from e-mail).
<html> <head> <meta http-equiv="Content-Type" content="text/html; charset=$CHARSET" /> <base href="$BASE_HREF" />
<style type="text/css"> body {background-color:#ffffff; color:#000000; font-family:Verdana, Arial, Helvetica, sans-serif; text-align:center;} a:link {color:#0066cc;} a:hover {background-color:#eeeecc; color:#0066cc;} a:visited {color:#0066cc;} .holder {background-color:#f9f9f9; border:1px solid #9a9a9a; font-size:9px; text-align:left; width:550px;} .header {font-size:10px; padding:0px; width:550px;} .content {font-size:10px; padding:5px; width:550px;} .footer {border-top:1px solid #9a9a9a; font-size:9px; margin-top:10px; text-align:center; width:550px;} .extra-info {background-color:#cccc99; border:1px solid #9a9a9a; font-size:10px; margin-top:10px; padding:5px; width:550px;} .extra-info-bold {font-weight:bold;} .disclaimer {background-color:#f9f9f9; border:1px solid #cccccc; font-size:10px; margin-top:10px; padding:5px; width:550px;} .disclaimer1 {color:#666666; padding:5px;} .disclaimer1 a:link {color:#666666;} .disclaimer1 a:visited {color:#666666;} .disclaimer2 {color:#666666; padding:5px;} .copyright {border-bottom:0px solid #9a9a9a; padding:5px;} </style>
</head>
<body> <div class="holder">
 <div class="header"> <img src="email/header.jpg" alt="logo" /> </div>

 <div class="content"> <div>$EMAIL_SUBJECT</div> <div>$EMAIL_MESSAGE_HTML</div> </div>

 <div class="footer"> <div class="copyright">$EMAIL_FOOTER_COPYRIGHT</div> </div>
</div> <div class="disclaimer"> <div class="disclaimer1">$EMAIL_DISCLAIMER</div> <div class="disclaimer2">$EMAIL_SPAM_DISCLAIMER</div> </div> $EXTRA_INFO </body> </html>
So it seems to be failing to "populate" all the variables! I tried going to my other site, same issue (sites are both intended to have the same code base).

When I "Preview HTML" it is also strange, all the CSS is showing! When I "Preview Text" it looks fine.

Any thoughts/suggestions?

**swguy** · 6 Jul 2007, 10:59 PM

I don't believe it saves resent messages.

**JordanPalatineIL** · 9 Jul 2007, 02:50 PM

#1 Sorry to be trouble, I am not sure I understand your response. I have turned on the feature to archive e-mails. When I resend it is failing to populate the data.

ANY ideas? Have you run into this issue at all?

#2 I am considering hiring you for some help. I have a unique pricing structure I may need some help with! I reviewed your website! Is this (email archive) something that maybe I can pay you to diagnose when I am ready for the other issues?

Thanks in advance for your help!

**swguy** · 9 Jul 2007, 03:05 PM

Re: #1 - it doesn't save resent messages. This behavior could be changed,
of course, but right now it doesn't.

Re: #2 - please PM me.

Scott

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