Problem with checkout

[rkeppert]

I am confused with my current issue. When I run through the checkout, the system goes through the shipping page just fine, then on the payment page I get the following display:

Sub total: $64.99
Shipping: $ 5.67
Insurance: $ 0.00
Tax: $ 3.90
0: $ 0.00
Total: $74.56

My question is about the 0: $ 0.00 entry. I did a view code, and this is what it is showing:

<fieldset id="checkoutOrderTotals">
<legend id="checkoutPaymentHeadingTotal">Your Total</legend>
<div id="otsubtotal">
<div class="totalBox larger forward">$64.99</div>
<div class="lineTitle larger forward">Sub-Total:</div>

</div>
<br class="clearBoth" />
<div id="otshipping">
<div class="totalBox larger forward">$5.67</div>
<div class="lineTitle larger forward">DHL/Airborne (1 x 4.00lbs) (Ground):</div>
</div>
<br class="clearBoth" />
<div id="otinsurance">
<div class="totalBox larger forward">$0.00</div>
<div class="lineTitle larger forward">Shipping Insurance:</div>

</div>
<br class="clearBoth" />
<div id="ottax">
<div class="totalBox larger forward">$3.90</div>
<div class="lineTitle larger forward">PA TAX 6.0%:</div>
</div>
<br class="clearBoth" />
<div id="ottax">
<div class="totalBox larger forward">$0.00</div>
<div class="lineTitle larger forward">0:</div>

</div>
<br class="clearBoth" />
<div id="ottotal">
<div class="totalBox larger forward">$74.56</div>
<div class="lineTitle larger forward">Total:</div>
</div>
<br class="clearBoth" />
</fieldset>

If i am seeing things correctly, there is a duplocate ottax. Why is this and what can I do to correct it?

[rkeppert]

I was testing the shipping insurance module, and brought the order total over $100, and now i am getting another error... here is the code i am getting now:

<fieldset id="checkoutOrderTotals">
<legend id="checkoutPaymentHeadingTotal">Your Total</legend>
<div id="otsubtotal">
<div class="totalBox larger forward">$202.96</div>
<div class="lineTitle larger forward">Sub-Total:</div>

</div>
<br class="clearBoth" />
<div id="otshipping">
<div class="totalBox larger forward">$7.22</div>
<div class="lineTitle larger forward">DHL/Airborne (1 x 9.00lbs) (Ground):</div>
</div>
<br class="clearBoth" />
<div id="otinsurance">
<div class="totalBox larger forward">$1.40</div>
<div class="lineTitle larger forward">Shipping Insurance:</div>

</div>
<br class="clearBoth" />
<div id="ottax">
<div class="totalBox larger forward">$3.90</div>
<div class="lineTitle larger forward">PA TAX 6.0%:</div>
</div>
<br class="clearBoth" />
<div id="ottax">
<div class="totalBox larger forward">$0.00</div>
<div class="lineTitle larger forward">Sales Tax:</div>

</div>
<br class="clearBoth" />
<div id="ottax">
<div class="totalBox larger forward">$0.00</div>
<div class="lineTitle larger forward">0:</div>
</div>
<br class="clearBoth" />
<div id="ottotal">
<div class="totalBox larger forward">$215.48</div>
<div class="lineTitle larger forward">Total:</div>

</div>
<br class="clearBoth" />
</fieldset>


what in the world is going on?

[Ajeh]

Looks like the insurance module is running twice ...

Go to the Modules ... Order Totals ...

Make sure that all sort orders are unique ...

Make sure you only have installed modules you are actually using ...

Check the directory /includes/modules/order_total and that there are no extra files or duplicates in there ...

Try copying the settings of the Insurance Module then Remove/Install and reconfigure ...

[rkeppert]

Ok, this is what I have set up.


COD Fee ot_cod_fee 950
Discount Coupon ot_coupon 280
Group Discount ot_group_pricing 290
Gift Certificates ot_gv 310
Shipping Insurance ot_insurance 300
Quantity Discount ot_quantity_discount
Shipping ot_shipping 200
Sub-Total ot_subtotal 100
Tax ot_tax 350
Tax Exempt ot_tax_exempt 375
Total ot_total 999

From what I can tell by looking at the code, somewhere the system is duplicating the 'ottax' as example in the code pasted below... I don't know if it is doing it because of a setting that I changed or another reason. I do not have the ot_local_tax module installed, so that rules that out... I've gone through all the configurable settings that I can think of, and I don't see anywhere that the tax option would be affected...

<br class="clearBoth" />
<div id="ottax">
<div class="totalBox larger forward">$3.90</div>
<div class="lineTitle larger forward">PA TAX 6.0%:</div>
</div>
<br class="clearBoth" />
<div id="ottax">
<div class="totalBox larger forward">$0.00</div>
<div class="lineTitle larger forward">0:</div>
</div>

[Ajeh]

Here is a hard concept ... but let's try it anyway ...

These two conflict ...

Tax ot_tax 350
Tax Exempt ot_tax_exempt 375

Their names are "like" names and the code is getting confused ...

If you were to write down the the settings for ot_tax and uninstall ... it would probably display right for ot_tax_exempt ...

Then reinstall that ...

Write the settings for ot_tax_exempt and uninstall ... it would now probably display right for ot_tax

Because ot_tax_exempt contains the same ot_tax this conflict makes the code confused and it substitutes values for one another ...

[rkeppert]

Ok lemme try that... brb

[DrByte]

oops....

<<--edit-->>

... Ajeh's got a better handle on this than I ...

[rkeppert]

Nope, that didn't work...

[Ajeh]

What do you have configured on the tax rate specifically?

[rkeppert]

I have:

Tax rate, PA. 6%

and that's it...