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  1. #1
    Join Date
    Sep 2006
    Posts
    5
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    Default PayPal IPN error

    Hi there. I am getting a problem that seems to be common:

    Someone makes a payment via paypal and we get an email without any details. Nothing is logged in Admin.

    We've gone through the whole process several times including making sure there is bidirectional communications; all seems fine.

    We when click on customers-PayPal IPN we get this error too:

    in:
    [select count(*) as total from paypal as p left join orders as o on o.orders_id = p.zen_order_id]
    If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

    Couldn't find any posts that cleared it up.

  2. #2
    Join Date
    Sep 2006
    Posts
    37
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    0

    Default Re: PayPal IPN error

    Having a similar problem with PayPal IPN currently I'm on their testing system sandbox. ZenCart sends the cart to paypal and then when I pay by entering a credit card. I get a thanks message from paypal. I the press return to merchant site. I get a thank you screen. However the order count is not updated and if I check there is no record of that order.

    Any help would be greatly appreciated.

    Thanks,
    George

  3. #3
    Join Date
    Jan 2004
    Posts
    65,402
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    7
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    232

    Default Re: PayPal IPN error

    I have never had any reliable success with PayPal's sandbox.

    So, I never trust it ... and also don't support troubleshooting with it.

    Here's all the troubleshooting steps summarized:
    http://www.zen-cart.com/wiki/index.php/PayPal
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #4
    Join Date
    Sep 2006
    Location
    Brooklyn, New York
    Posts
    35
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    Default Re: PayPal IPN error

    I have solved The problem at least the one that stopped me it was the taxes mismatch Look

    below

    Mon Oct 2006 22:58 -- IPN WARNING::Currency/Amount Mismatch. Details: PayPal email

    address = ********** AT hotmail DOT com
    -> | mc_currency = USD | submitted_currency = USD | order_currency = USD | mc_gross =

    9.72 | converted_amount = 9.00 | order_amount = 9

    Zen and paypal have not been set in the taxes Paypal is charging tax in your state and zen

    is not so either go to paypal and remove local Taxes or go to zen and add local taxes

    problem solved working 100% thanks to all your inputs I wa able to trace down my problem


    Hope this helps all stuck I will post where ever I was please pass this along to others!

    Tony

  5. #5
    Join Date
    Oct 2006
    Posts
    1
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    0

    Default Re: PayPal IPN error

    During development of my store I'd passworded the directory to stop others entering and buying prior to the luanch of the site. This blocked the PAYPAL IPN return. Once I removed the password access everything worked OK. I havnt tested this whilst the store is in UNDER MAINTENANCE MODE but this may cause the same issues

  6. #6
    Join Date
    Jan 2004
    Posts
    65,402
    Blog Entries
    7
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    232

    Default Re: PayPal IPN error

    Paypal doesn't work while down-for-maintenance either.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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