Won't calculate shipping Auspost

[lucky__starre]

I originally installed the Auspost shipping module but kept getting the error

(The shipping rate cannot be determined at this time)

So I changed to the zones module but am getting the same error, it doesn't matter whether I'm logged in as a customer or not.

What do I need to do to get this up & running?

Thanks
Katie
www.live2knit.com.au/store

[Redsea]

Did you get this module working as I seem to be having a similar if not the same problem

[lucky__starre]

Hi Redsea,

Yes I did eventually get it working.

In the Configuration:Shipping/Packing area there are two options:

Pagkage Tare small to medium - added percetage:weight
Larger packages - added percetage:weight

They already had predetermined values in them, when I changed them both to 0:0 the Auspost module started working.

I hope this helps you.

Eat - Sleep - Knit
Live 2 Knit
www.live2knit.com.au

[Redsea]

I will remove and reinstall zen again.
Can you take a look at this thread and see if image 2 is what you were getting?

http://www.zen-cart.com/forum/showthread.php?t=50103

Cheers Mal

[lucky__starre]

Redsea,

Yep, that's the same one.

Eat - Sleep - Knit
Live 2 Knit
www.live2knit.com.au

[Redsea]

Thanks for confirming that Katie, now the next thing I will say is Bugger! I changed the two weight settings and still get the same error!

Soooooooooooooooooooo any other things that you can remember that you might have changed to get the module to work?

[cardell]

This was also happening to me, until...

I altered the individual values in 'Products Shipping Weight:' (in Admin->Catalog->Categories/Products) for all of my products.

For example, I had one product with a weight of 425 (grams) and I changed it to 0.425 (Kgs) and it all started to work!

Regards