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  1. #1
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    Default SMTP-Auth & Gmail Issues

    I am using Google Hosted services for my website allenhuntshow.com. I am trying to setup a Zen-Cart interface using an Authorize.net processor. I have got most of it running EXCEPT I can't get it to send e-mail confirming orders, sending passwords, or anything. I have searched all the forums for about an hour but none seem to deal with my version of Zen-Cart (which is 1.3.5)

    I am using Site5 as my host. Here is my config settings:

    E-Mail Transport Method smtpauth
    E-Mail Linefeeds LF
    Use MIME HTML When Sending Emails false
    Verify E-Mail Addresses Through DNS false
    Send E-Mails true
    Email Archiving Active? false
    E-Mail Friendly-Errors false
    Email Address (Displayed to Contact you) ecommerce AT allenhuntshow DOT com
    Email Address (sent FROM) ecommerce AT allenhuntshow DOT com
    Emails must send from known domain? No
    Email Admin Format? HTML
    Send Copy of Order Confirmation Emails To ecommerce AT allenhuntshow DOT com
    Send Copy of Create Account Emails To - Status 0
    Send Copy of Create Account Emails To ecommerce AT allenhuntshow DOT com
    Send Copy of Tell a Friend Emails To - Status 0
    Send Copy of Tell a Friend Emails To ecommerce AT allenhuntshow DOT com
    Send Copy of Customer GV Send Emails To - Status 0
    Send Copy of Customer GV Send Emails To ecommerce AT allenhuntshow DOT com
    Send Copy of Admin GV Mail Emails To - Status 0
    Send Copy of Customer Admin GV Mail Emails To ecommerce AT allenhuntshow DOT com
    Send Copy of Admin Discount Coupon Mail Emails To - Status 0
    Send Copy of Customer Admin Discount Coupon Mail Emails To ecommerce AT allenhuntshow DOT com
    Send Copy of Admin Orders Status Emails To - Status 0
    Send Copy of Admin Orders Status Emails To ecommerce AT allenhuntshow DOT com
    Send Notice of Pending Reviews Emails To - Status 0
    Send Notice of Pending Reviews Emails To ecommerce AT allenhuntshow DOT com
    Set "Contact Us" Email Dropdown List
    Allow Guest To Tell A Friend false
    Contact Us - Show Store Name and Address 1
    Send Low Stock Emails 0 Info
    Send Low Stock Emails To ecommerce AT allenhuntshow DOT com
    Display "Newsletter Unsubscribe" Link? false
    Audience-Select Count Display true
    SMTP Email Account Mailbox ecommerce AT allenhuntshow DOT com
    SMTP Email Account Password ******
    SMTP Email Mail Host stmp.gmail.com
    SMTP Email Mail Server Port 465
    Convert currencies for Text emails £,£:€,€

    I get no error messages, nothing. It says it sends, but it never arrives! Any help would be greatly appreciated.

  2. #2
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    Default Re: SMTP-Auth & Gmail Issues

    Quote Originally Posted by Sectim42
    SMTP Email Mail Host stmp.gmail.com
    SMTP Email Mail Server Port 465
    1. is it "smtp" or "stmp" ? Normally it would be "smtp".
    2. Did Google tell you to use port 465?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
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    Default Re: SMTP-Auth & Gmail Issues

    It is SMTP...sorry...in my attempts to troubleshoot the issue I re-entered the smtp address, but I did it wrong. It doesn't work when it is typed correctly either (smtp.gmail.com)

    Yes, Google tells us to use 465. I also tried 25 just to see if it by chance worked, but neither worked.

  4. #4
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    Default Re: SMTP-Auth & Gmail Issues

    Quote Originally Posted by Sectim42
    I am using Google Hosted services for my website

    .....

    I am using Site5 as my host.
    Um, who's Site5 vs Google Hosted Services?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
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    Default Re: SMTP-Auth & Gmail Issues

    /includes/functions/functions_email.php
    line 22 says:
    Code:
      define('EMAIL_SYSTEM_DEBUG','0');
    Try setting this to '4' temporarily (instead of '0')

    Then test placing an order and see what happens for emailing.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #6
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    Default Re: SMTP-Auth & Gmail Issues

    Man I am just a wreck tonight...sorry...thanks for your patience.

    The Zen-Cart resides on a Site5 server. The DNS from the registrar points to Site5's DNS servers (ns.site5.com and ns2.site5.com). The MX records are then handled by Site5 which point to Google's Mail Hosting for our domain (which of course is in Beta testing, but then again, Gmail has been in beta testing for years!). So while the site's files are handled by Site5, the e-mail is handled by Google. I can POP/SMTP using Microsoft Entourage/Outlook using the login name as an e-mail address, password, smtp.gmail.com and port 465. That works with no problems. This on the other hand, I just can't get to work.

    Does that make sense or am I still speaking jibberish.

  7. #7
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    Default Re: SMTP-Auth & Gmail Issues

    Also, just so you know, in my version of Zen-Cart (1.3.5), line 22 is blank (ok it has a * )

    But I think what you are talking about is line 17 in my version which currently says
    Code:
      define('EMAIL_SYSTEM_DEBUG','off');
    I will change that to
    Code:
    define('EMAIL_SYSTEM_DEBUG','4');
    And then see what happens

  8. #8
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    Default Re: SMTP-Auth & Gmail Issues

    I did that and placed an order. I got the Authorize.net e-mail, but I did not get any e-mail from the Zen-Cart confirming the order. Zen-Cart says (under the Order section) that an e-mail was sent out but I never received it. I am not really sure what I am looking for in relation to the debugging? Is there a log somewhere?

  9. #9
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    Default Re: SMTP-Auth & Gmail Issues

    Try this revised version of functions_email.php:
    Attached Files Attached Files
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  10. #10
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    Default Re: SMTP-Auth & Gmail Issues

    After uploading the new file to /includes/functions/ and then trying to send an e-mail I get a page that says "Email error:" I checked the source and all that is to the page is
    HTML Code:
    <br /><br />Email error:
    Was I suppose to change anything?

 

 
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