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  1. #1
    Join Date
    Oct 2006
    Plugin Contributions

    Default Cannot complete database setup Step. Error encountered while writing /include

    ZenCart cannot complete database setup Step. Error encountered while writing /includes/configure.php

    I can see in the past have quite few people having the same problem but no solution at all. I am using IIS6.0 Windows 2003 Enterprise server. PHP 5.1.6. MySQL5.0 and onaother server I use MySQL4.1 but still get the same error. I am install it on a localhost machine. I aslo created mysql data using the command " create database zencart; "before I start the zencart installation.

    I have setup FULL access to Everyone, full access IUSR account, full access System and full access users under my default website and all child folder, virtual directory, and also \include\configure.php file which is under zencart application. I have passed the install prerequisites and the confirm file is writable, The size of the configure.php is 0 KB under include folder.
    I can see under \admin\include\configure.php zie is approximately 14KB.
    My harddrive is 1TB and still have 600GB free space available.

    Questions 1. how can I fix the database setup error and bring me to Store setup page? This is the error: Error encountered while writing /includes/configure.php

    Questions 2. As you can see the webserever information is equal to empty, why is it happen? Do you have any idea? Webserver =

    Question 3. Under the PHP_INFO view page, I can see the _SERVER["PATH_INFO"] is no value. Is it a problem? or it is ok? If is a problem how can I fix it and what information should I put in?

    Zen Cart™ Setup - System Inspection
    Take a moment to check whether your webserver supports the features required for Zen Cart™ to operate. Please resolve any errors or warnings before continuing. Then click on Install to continue.

    Here is the full information I put in.

    System Inspection Results
    Webserver =
    HTTP Host = localhost
    Path_Translated = c:\inetpub\wwwroot
    Server Free Disk Space = 9.59 GB
    PHP API Mode = isapi
    PHP Max Execution Time per page = 30
    Register Globals = OFF
    MySQL Support = ON
    PHP Version = 5.1.6
    PHP Safe Mode = OFF
    PHP Sessions Support = ON
    PHP Session.AutoStart = OFF
    PHP session.use_trans_sid = OFF
    Suggested SQL Cache Folder = c:/cache
    PHP magic_quotes_runtime setting = OFF
    PHP GD Support = ON
    GD Version = GD bundled (2.0.28 compatible)
    PHP ZLIB Compression Support = ON
    PHP cURL Support = ON
    PHP Upload Support = ON upload_max_filesize=2M; post_max_size=8M
    PHP Upload TMP dir =

    View PHPINFO for your server Other System Information (For Reference Only)
    The following info does not necessarily indicate any problem or configuration issue. It is simply for the sake of displaying it in an easy-to-find location.
    PHP include_path = .;C:\php5\pear
    PHP SMTP destination = localhost
    PHP sendmail path =
    PHP sendmail 'from' =
    PHP open_basedir restrictions =
    PHP FTP Support = ON
    PHP XML Support = ON
    PHP Session.Save_Path = Unknown
    File and Folder Permissions
    In order for many Zen Cart™ administrative and day-to-day functions to work properly, You need to mark several files/folders "Writeable". The following is a list of folders which need to be "read-write", along with recommended CHMOD settings. Please correct these settings before continuing installation. Refresh this page in your browser to re-check settings.

    Some hosts may not allow you to set CHMOD 777, but only 666. Start with the higher setting first, and switch to lower values if required.
    includes/configure.php = Writeable
    admin/includes/configure.php = Writeable

    cache = OK
    images = OK
    includes/languages/english/html_includes = OK
    media = OK
    pub = OK
    admin/backups = OK
    admin/images/graphs = OK


    PHP Version 5.1.6

    System Windows NT TEST 5.2 build 3790
    Build Date Aug 23 2006 16:31:18
    Configure Command cscript /nologo configure.js "--enable-snapshot-build" "--with-gd=shared"
    Server API ISAPI
    Virtual Directory Support enabled
    Configuration File (php.ini) Path c:\php\php.ini
    PHP API 20041225
    PHP Extension 20050922
    Zend Extension 220051025
    Debug Build no
    Thread Safety enabled
    Zend Memory Manager enabled
    IPv6 Support enabled
    Registered PHP Streams php, file, http, ftp, compress.zlib
    Registered Stream Socket Transports tcp, udp
    Registered Stream Filters convert.iconv.*, string.rot13, string.toupper, string.tolower, string.strip_tags, convert.*, consumed, zlib.*

    This program makes use of the Zend Scripting Language Engine:
    Zend Engine v2.1.0, Copyright (c) 1998-2006 Zend Technologies


    PHP Credits


    PHP Core
    Directive Local Value Master Value
    allow_call_time_pass_reference Off Off
    allow_url_fopen On On
    always_populate_raw_post_data Off Off
    arg_separator.input & &
    arg_separator.output & &
    asp_tags Off Off
    auto_append_file no value no value
    auto_globals_jit On On
    auto_prepend_file no value no value
    browscap no value no value
    default_charset no value no value
    default_mimetype text/html text/html
    define_syslog_variables Off Off
    disable_classes no value no value
    disable_functions no value no value
    display_errors Off Off
    display_startup_errors Off Off
    doc_root no value no value
    docref_ext no value no value
    docref_root no value no value
    enable_dl On On
    error_append_string no value no value
    error_log no value no value
    error_prepend_string no value no value
    error_reporting 2047 2047
    expose_php On On
    extension_dir C:\php\ext C:\php\ext
    file_uploads On On #FFFFFF #FFFFFF
    highlight.comment #FF8000 #FF8000
    highlight.default #0000BB #0000BB
    highlight.html #000000 #000000
    highlight.keyword #007700 #007700
    highlight.string #DD0000 #DD0000
    html_errors On On
    ignore_repeated_errors Off Off
    ignore_repeated_source Off Off
    ignore_user_abort Off Off
    implicit_flush Off Off
    include_path .;C:\php5\pear .;C:\php5\pear
    log_errors On On
    log_errors_max_len 1024 1024
    magic_quotes_gpc Off Off
    magic_quotes_runtime Off Off
    magic_quotes_sybase Off Off
    mail.force_extra_parameters no value no value
    max_execution_time 30 30
    max_input_time 60 60
    open_basedir no value no value
    output_buffering 4096 4096
    output_handler no value no value
    post_max_size 8M 8M
    precision 14 14
    realpath_cache_size 16K 16K
    realpath_cache_ttl 120 120
    register_argc_argv Off Off
    register_globals Off Off
    register_long_arrays Off Off
    report_memleaks On On
    report_zend_debug On On
    safe_mode Off Off
    safe_mode_exec_dir no value no value
    safe_mode_gid Off Off
    safe_mode_include_dir no value no value
    sendmail_from no value no value
    sendmail_path no value no value
    serialize_precision 100 100
    short_open_tag Off Off
    SMTP localhost localhost
    smtp_port 25 25
    sql.safe_mode Off Off
    track_errors Off Off
    unserialize_callback_func no value no value
    upload_max_filesize 2M 2M
    upload_tmp_dir no value no value
    user_dir no value no value
    variables_order GPCS GPCS
    xmlrpc_error_number 0 0
    xmlrpc_errors Off Off
    y2k_compliance On On
    zend.ze1_compatibility_mode Off Off

    BCMath support enabled

    Calendar support enabled

    COM support enabled
    DCOM support disabled
    .Net support enabled

    Directive Local Value Master Value
    com.allow_dcom 0 0
    com.autoregister_casesensitive 1 1
    com.autoregister_typelib 0 0
    com.autoregister_verbose 0 0
    com.code_page no value no value
    com.typelib_file no value no value

    ctype functions enabled

    CURL support enabled
    CURL Information libcurl/7.14.0 OpenSSL/0.9.8a zlib/1.2.3

    date/time support enabled
    Timezone Database Version 2006.1
    Timezone Database internal
    Default timezone Australia/Melbourne

    Directive Local Value Master Value
    date.default_latitude 31.7667 31.7667
    date.default_longitude 35.2333 35.2333
    date.sunrise_zenith 90.583333 90.583333
    date.sunset_zenith 90.583333 90.583333
    date.timezone no value no value

    DOM/XML enabled
    DOM/XML API Version 20031129
    libxml Version 2.6.22
    HTML Support enabled
    XPath Support enabled
    XPointer Support enabled
    Schema Support enabled
    RelaxNG Support enabled

    FTP support enabled

    GD Support enabled
    GD Version bundled (2.0.28 compatible)
    FreeType Support enabled
    FreeType Linkage with freetype
    FreeType Version 2.1.9
    T1Lib Support enabled
    GIF Read Support enabled
    GIF Create Support enabled
    JPG Support enabled
    PNG Support enabled
    WBMP Support enabled
    XBM Support enabled

    hash support enabled
    Hashing Engines md4 md5 sha1 sha256 sha384 sha512 ripemd128 ripemd160 whirlpool tiger128,3 tiger160,3 tiger192,3 tiger128,4 tiger160,4 tiger192,4 snefru gost adler32 crc32 crc32b haval128,3 haval160,3 haval192,3 haval224,3 haval256,3 haval128,4 haval160,4 haval192,4 haval224,4 haval256,4 haval128,5 haval160,5 haval192,5 haval224,5 haval256,5

    iconv support enabled
    iconv implementation "libiconv"
    iconv library version 1.9

    Directive Local Value Master Value
    iconv.input_encoding ISO-8859-1 ISO-8859-1
    iconv.internal_encoding ISO-8859-1 ISO-8859-1
    iconv.output_encoding ISO-8859-1 ISO-8859-1

    Server Variable Value
    PATH_TRANSLATED C:\zen\zc_install\includes\phpinfo.php
    SERVER_NAME localhost
    SERVER_SOFTWARE Microsoft-IIS/6.0
    APPL_MD_PATH /LM/W3SVC/1/Root/zen
    URL /zen/zc_install/includes/phpinfo.php
    ALL_HTTP HTTP_CONNECTION:Keep-Alive HTTP_ACCEPT:*/* HTTP_ACCEPT_ENCODING:gzip, deflate HTTP_ACCEPT_LANGUAGE:en-au HTTP_HOST:localhost HTTP_USER_AGENT:Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.2; FunWebProducts; KB0:80041; .NET CLR 1.1.4322)
    HTTPS off
    SCRIPT_NAME /zen/zc_install/includes/phpinfo.php

    libXML support active
    libXML Version 2.6.22
    libXML streams enabled

    MSQL Support enabled
    Allow Persistent Links yes
    Persistent Links 0/unlimited
    Total Links 0/unlimited

    MySQL Support enabled
    Active Persistent Links 0
    Active Links 0
    Client API version 5.0.22

    Directive Local Value Master Value
    mysql.allow_persistent On On
    mysql.connect_timeout 60 60
    mysql.default_host no value no value
    mysql.default_password no value no value
    mysql.default_port no value no value
    mysql.default_socket no value no value
    mysql.default_user no value no value
    mysql.max_links Unlimited Unlimited
    mysql.max_persistent Unlimited Unlimited
    mysql.trace_mode Off Off

    ODBC Support enabled
    Active Persistent Links 0
    Active Links 0
    ODBC library Win32

    Directive Local Value Master Value
    odbc.allow_persistent On On
    odbc.check_persistent On On
    odbc.default_db no value no value
    odbc.default_pw no value no value
    odbc.default_user no value no value
    odbc.defaultbinmode return as is return as is
    odbc.defaultlrl return up to 4096 bytes return up to 4096 bytes
    odbc.max_links Unlimited Unlimited
    odbc.max_persistent Unlimited Unlimited

    PCRE (Perl Compatible Regular Expressions) Support enabled
    PCRE Library Version 6.6 06-Feb-2006

    Reflection enabled
    Version $Id: php_reflection.c,v 2006/03/29 14:28:42 tony2001 Exp $

    Session Support enabled
    Registered save handlers files user
    Registered serializer handlers php php_binary wddx

    Directive Local Value Master Value
    session.auto_start Off Off
    session.bug_compat_42 Off Off
    session.bug_compat_warn On On
    session.cache_expire 180 180
    session.cache_limiter nocache nocache
    session.cookie_domain no value no value
    session.cookie_lifetime 0 0
    session.cookie_path / /
    session.cookie_secure Off Off
    session.entropy_file no value no value
    session.entropy_length 0 0
    session.gc_divisor 1000 1000
    session.gc_maxlifetime 1440 1440
    session.gc_probability 1 1
    session.hash_bits_per_character 5 5
    session.hash_function 0 0 PHPSESSID PHPSESSID
    session.referer_check no value no value
    session.save_handler files files
    session.save_path no value no value
    session.serialize_handler php php
    session.use_cookies On On
    session.use_only_cookies Off Off
    session.use_trans_sid 0 0

    Simplexml support enabled
    Revision $Revision: $
    Schema support enabled

    SPL support enabled
    Interfaces Countable, OuterIterator, RecursiveIterator, SeekableIterator, SplObserver, SplSubject
    Classes AppendIterator, ArrayIterator, ArrayObject, BadFunctionCallException, BadMethodCallException, CachingIterator, DirectoryIterator, DomainException, EmptyIterator, FilterIterator, InfiniteIterator, InvalidArgumentException, IteratorIterator, LengthException, LimitIterator, LogicException, NoRewindIterator, OutOfBoundsException, OutOfRangeException, OverflowException, ParentIterator, RangeException, RecursiveArrayIterator, RecursiveCachingIterator, RecursiveDirectoryIterator, RecursiveFilterIterator, RecursiveIteratorIterator, RuntimeException, SimpleXMLIterator, SplFileInfo, SplFileObject, SplObjectStorage, SplTempFileObject, UnderflowException, UnexpectedValueException

    Regex Library Bundled library enabled
    Dynamic Library Support enabled
    Internal Sendmail Support for Windows enabled

    Directive Local Value Master Value 1 1
    assert.bail 0 0
    assert.callback no value no value
    assert.quiet_eval 0 0
    assert.warning 1 1
    auto_detect_line_endings 0 0
    default_socket_timeout 60 60
    safe_mode_allowed_env_vars PHP_ PHP_
    safe_mode_protected_env_vars LD_LIBRARY_PATH LD_LIBRARY_PATH
    url_rewriter.tags a=href,area=href,frame=src,input=src,form=fakeentry a=href,area=href,frame=src,input=src,form=fakeentry
    user_agent no value no value

    Tokenizer Support enabled

    WDDX Support enabled
    WDDX Session Serializer enabled

    XML Support active
    XML Namespace Support active
    libxml2 Version 2.6.22

    XMLReader enabled

    XMLWriter enabled

    ZLib Support enabled
    Stream Wrapper support compress.zlib://
    Stream Filter support zlib.inflate, zlib.deflate
    Compiled Version 1.2.3
    Linked Version 1.2.3

    Directive Local Value Master Value
    zlib.output_compression Off Off
    zlib.output_compression_level -1 -1
    zlib.output_handler no value no value

    Additional Modules
    Module Name

    Variable Value
    ALLUSERSPROFILE C:\Documents and Settings\All Users
    ClusterLog C:\WINDOWS\Cluster\cluster.log
    CommonProgramFiles C:\Program Files\Common Files
    ComSpec C:\WINDOWS\system32\cmd.exe
    OS Windows_NT
    Path C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Microsoft SQL Server\80\Tools\BINN;;C:\php;C:\Program Files\MySQL\MySQL Server 4.1\bin
    PHPRC c:\php
    PROCESSOR_IDENTIFIER x86 Family 6 Model 8 Stepping 6, GenuineIntel
    ProgramFiles C:\Program Files
    SystemDrive C:
    SystemRoot C:\WINDOWS
    USERPROFILE C:\Documents and Settings\LocalService
    windir C:\WINDOWS

    PHP Variables
    Variable Value
    _SERVER["ALL_HTTP"] HTTP_CONNECTION:Keep-Alive HTTP_ACCEPT:*/* HTTP_ACCEPT_ENCODING:gzip, deflate HTTP_ACCEPT_LANGUAGE:en-au HTTP_HOST:localhost HTTP_USER_AGENT:Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.2; FunWebProducts; KB0:80041; .NET CLR 1.1.4322)
    _SERVER["HTTPS"] off
    _SERVER["SCRIPT_NAME"] /zen/zc_install/includes/phpinfo.php
    _SERVER["HTTP_COOKIE"] no value
    _SERVER["AUTH_PASSWORD"] no value
    _SERVER["AUTH_TYPE"] no value
    _SERVER["AUTH_USER"] no value
    _SERVER["CONTENT_TYPE"] no value
    _SERVER["PATH_TRANSLATED"] c:\inetpub\wwwroot
    _SERVER["QUERY_STRING"] no value
    _SERVER["REMOTE_USER"] no value
    _SERVER["SERVER_NAME"] localhost
    _SERVER["SERVER_SOFTWARE"] Microsoft-IIS/6.0
    _SERVER["APPL_MD_PATH"] /LM/W3SVC/1/Root/zen
    _SERVER["LOGON_USER"] no value
    _SERVER["REQUEST_URI"] /zen/zc_install/includes/phpinfo.php
    _SERVER["URL"] /zen/zc_install/includes/phpinfo.php
    _SERVER["SCRIPT_FILENAME"] C:\zen\zc_install\includes\phpinfo.php
    _SERVER["ORIG_PATH_INFO"] /zen/zc_install/includes/phpinfo.php
    _SERVER["PATH_INFO"] no value
    _SERVER["ORIG_PATH_TRANSLATED"] C:\zen\zc_install\includes\phpinfo.php
    _SERVER["DOCUMENT_ROOT"] c:\inetpub\wwwroot
    _SERVER["PHP_SELF"] /zen/zc_install/includes/phpinfo.php
    _SERVER["HTTP_ACCEPT_ENCODING"] gzip, deflate
    _SERVER["HTTP_HOST"] localhost
    _SERVER["HTTP_USER_AGENT"] Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.2; FunWebProducts; KB0:80041; .NET CLR 1.1.4322)
    _SERVER["REQUEST_TIME"] 953304179

    PHP License
    This program is free software; you can redistribute it and/or modify it under the terms of the PHP License as published by the PHP Group and included in the distribution in the file: LICENSE

    This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.

    If you did not receive a copy of the PHP license, or have any questions about PHP licensing, please contact license AT php DOT net.

    Is any suggestion or resolution you can provide? I will be appericate.

  2. #2
    Join Date
    Oct 2006
    Plugin Contributions

    Default Re: ZenCart cannot complete database

    AH.. I RESOLVED MYSELF. I FOUND IT ZENCART MUST USE PHP-CGI.EXE and PHPISAPI.dll is not stable at all with IIS. It cause the problem.




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