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  1. #1
    Join Date
    Sep 2006
    Posts
    30
    Plugin Contributions
    0

    Default suddenly can't edit product descriptions!

    hi,

    i've had no troubles building and editing my product database until just an hour ago. i installed the tinymce editor and have been using that since day 1 of this project. a little later i added the tabbed products lite mod and have had no troubles with that either. just earlier tonight i added a half dozen products with no issues.

    but now i can't get the products description to update!

    i can browse to the product editor and that comes up as usual -- no problem. but any changes i make to the "Products Description:" box fail to register.

    i can type in the "Products Description" box, but when i click "preview", those changes don't show up. if i click "back", the "Products Description" box has reverted to the way it was before i started editing. if i click "update", my changes don't suddenly re-appear, unfortunately -- the product description is unchanged.

    there are no error messages with any of this.

    i can make OTHER changes from the same "edit product" screen. i can change the title, change the price, change the sort order, etc. just not the product description.

    any ideas what's behind this?

    the only changes i made during the time i was last able to edit until now were to install the updated ZenLightbox mod (i'd already been using the previous edition) and install image handler 2. since i don't really need IH2, i've already gone back and uninstalled it -- still no luck.

    please help if you can...

    here's the link to the shop, if that helps.

  2. #2
    Join Date
    Sep 2006
    Posts
    30
    Plugin Contributions
    0

    Default Re: suddenly can't edit product descriptions!

    hmm, the next morning everything works fine.

    all i did was restart.

  3. #3
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: suddenly can't edit product descriptions!

    Perhaps it was a cache issue ... or a gremlin ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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  4. #4
    Join Date
    Apr 2006
    Location
    West Salem, IL
    Posts
    2,748
    Plugin Contributions
    0

    Default Re: suddenly can't edit product descriptions!

    remember don't get the gremlins wet!
    Mike
    GeekHost - Zen Cart Certified & PCI Compliant Hosting
    The Zen Cart Forum...Better than a monitor covered with post-it notes!

 

 

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