"Email Error:" after upgrading from 1.3.5

[firehorse]

Hi,

This has been driving me nuts! I thought I had done something wrong but as a last resort I reinstalled a fresh copy of 1.3.5, clicked 'contact us' and the email went off perfectly!

I reinstall a fresh copy of 1.3.6, clicked contact us and it comes up with "Email Error" or whenever I tried to send an email from zencart.

I then rename version 1.3.6 includes to includesV136
I rename includesV135 to includes
Click refresh and I can send contact us successfully.

So 1.3.5 is sending out emails successfully where with 1.3.6 I get an "Email Error:". Note that when I renamed the includes file, nothing in the database was changed e.g. 1.3.6 installed settings, just using 1.3.5 includes directory.

I've tracked down includes/functions/functions_email.php

Here's something strange.
1.3.6 installation, 1.3.5 includes, 1.3.6 functions_email, lots of header errors but I received an email

1.3.6 installation, 1.3.6 includes, 1.3.5 functions_email, no apparent errors -> email sent

1.3.6 installation, 1.3.6 includes, 1.3.5 functions_email, -> "Email Error". I can check email archive and it is there.

I've spent the last two days reading the forums and trying to sort this out and finally come up with the above.

I'm now going re-upload my mods and database and see if my shop will now work with 1.3.5 functions_email instead of the 1.3.6 version.

In the meantime, does anyone have any idea what might be going on???

Thanks
Alan

[firehorse]

Hi,

I just reuploaded my website, with 1.3.6 everything, back where I was 48 hours ago, and the email now works

I've spent the last 48 hours trying to sort out a problem and it seems to have fixed itself

Why

Best regards
Alan

[firehorse]

Hi,

Got it.

I uploaded method of 'PHP'! The default is 'sendmail'.

I double checked.
1.3.6 modded installation, 1.3.6 functions_email, method sendmail -> email error

1.3.6 modded installation, 1.3.5 functions_email, method sendmail -> OK

1.3.6 modded installation, 1.3.6 functions_email, method PHP -> OK

Sooo ... what changed in functions_email to stop it working with sendmail??

Best regards
Alan

[Website Rob]

Nice bit of troubleshooting, Alan.

Although I don't see using PHP for eMailing as problem, if you do want to use Sendmail then use the 'sendmail -f' option.

[firehorse]

Hi.

Nice bit of troubleshooting, Alan.

Although I don't see using PHP for eMailing as problem, if you do want to use Sendmail then use the 'sendmail -f' option.

sendmail -f doesn't work on my setup either.

I don't see using PHP as a problem right now, but something changed in 1.3.6 and it broke sendmail on my particular setup. But as I don't know php I don't know where to start to try and fix it!

Best regards
Alan

[firehorse]

Hi,

This is interesting

1.3.6 setup, 1.3.5 functions_email and SMTPAUTH works fine.

If I use 1.3.6 functions_email, SMTPAUTH, I get "email error"

Weird huh!

Alan

[firehorse]

Hi,

Spoke too soon
Non-free email destination
1.3.6 setup, 1.3.5 functions_email and SMTPAUTH -> no error message but no email either
1.3.6 setup, 1.3.5 functions_email and PHP -> no error message and message delivered.

I was trying SMPTAUTH to get delivery to yahoo and gmail addresses as it seemed to work for at least one other person.

Back to the drawing board.

Best regards
Alan

[firehorse]

Hi,

Yahoo spamguard was on, so I wasn't picking up my test emails as they were classified as spam.

When I logged onto yahoo, the 1.3.6 functions_email sent as 'php' messages were there.

I tried with "Emails must send from known domain?", Yes and No and they both worked.

Phew!

Hope that helps someone.

Alan

[DrByte]

v1.3.6 added the "php" option, useful for those whose servers have odd configuration problems with sendmail or smtp.

Unless your hosting company can tell you the correct setup (and most don't, it seems), it's best to try them in this order:

1. PHP
2. sendmail
3. sendmail -f
4. SMTP
5. SMTPAUTH

If you want to jump directly to SMTP or SMTPAUTH, that's fine, as it actually bypasses PHP's dependencies and talks directly to the mailserver for sending.


There is no prescribed setting that Zen Cart can predict for your setup. And, if you switch servers you'll likely have to start all over again choosing the right setup for that server's unique configuration.

[firehorse]

Hi,

v1.3.6 added the "php" option, useful for those whose servers have odd configuration problems with sendmail or smtp.

I'm very, very grateful that you did

What's interesting is that with my host
1.3.6 installation, 1.3.6 functions_email, method sendmail -> Email Error
1.3.6 installation, 1.3.5 functions_email, method sendmail -> Works fine!

If there wasn't a 1.3.6 PHP option I would have to use 1.3.6 zencart with the 1.3.5 functions_email!!!

Best regards
Alan