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  1. #1
    Join Date
    Apr 2005
    Posts
    150
    Plugin Contributions
    0

    Default Coupon checkout total error

    When applying a discount coupon I am getting an error in the checkout total.

    Cart contains 11 items.
    Total pre coupon price is 390.00
    Zen v1.3.6
    discount coupon = 50%


    Step 2 of checkout:
    sub total 390.00
    store pickup 0.00
    tax (7.25%) 28.30
    total 418.30

    Step 3 of checkout:
    sub total 390.00
    store oickup 0.00
    Discount coupon 195.00
    total 67.21


    The final total is grossly wrong. The sales tax calculation is overcharge by .02 as well.

    Do I have some settings set wrong somewhere to correctly use the coupons?

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Coupon checkout total error

    Do you have a list of the 11 Product Prices and Quantities?
    Linda McGrath
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  3. #3
    Join Date
    Apr 2005
    Posts
    150
    Plugin Contributions
    0

    Default Re: Coupon checkout total error

    Quote Originally Posted by Ajeh View Post
    Do you have a list of the 11 Product Prices and Quantities?
    2-10.00
    1-50.00
    4-20.00
    1-10.00
    2-25.00
    1-35.00
    1-35.00
    1-25.00
    1.15.00
    1-20.00
    1-50.00

    I think I may have caused a problem by having the customer with a group discount and then the customer also uses a discount coupon.
    I guess you can't use both "group discount" and "discount coupon" at the same time??

    I am trying to give a discount to wholesale customers and also discount state tax. I had assigned a group discount to discount the tax and then created a "discount coupon" for the 50%. I think the include tax and recalculate tax options might have conflicted with each other.

    I solved the problem by making the group discount 57.25%.

    Is there a tax exempt option?

    Thanks for your help!

 

 

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