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  1. #11
    Join Date
    Mar 2006
    Location
    San Francisco, CA
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    45
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    Default Re: Lost Credit Card Numbers! (1.3.5 - 1.3.6)

    Quote Originally Posted by Kim View Post
    Question- If you are running that many orders a day, why are you processing them manually instead of using a gateway that would eliminate the headache?
    Because we sell over 1,200 products and charge the client's credit card only when we're ready to ship. Some items are drop-shipped and we often find out only after an order is in that something is out of stock, discontinued, due in a week, etc. Also, we ship a considerable number of international orders to which the shipping charges have to be computed separately and added to the total after the order is assembled. The gateway requires that all orders be resolved within a 24-hour time period (or within some time-limited period -- even 3 days is too short for some of the obstacles we encounter in filling certain orders); that is unrealistic for our business' purposes. If the order is not filled within the gateway's resolution window, it would lapse and the client would have to re-enter their order -- good luck on getting them to do that. We would lose a lot of business using a gateway so unfortunately it's not right for us. We need the flexibility to charge the client's card when we have the order ready to ship.

  2. #12
    Join Date
    Jun 2003
    Posts
    33,715
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    Default Re: Lost Credit Card Numbers! (1.3.5 - 1.3.6)

    You can set up a gateway so that it only authorizes the card and doesn't process it until you tell it to. :) Just depends on the company you are dealing with.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #13
    Join Date
    Jul 2006
    Location
    California
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    44
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    Default Re: Lost Credit Card Numbers! (1.3.5 - 1.3.6)

    are the middle eight digits stored anywhere within the db as to avoid calling the customer for them?
    thanks :)

  4. #14
    Join Date
    Mar 2006
    Posts
    919
    Plugin Contributions
    2

    Default Re: Lost Credit Card Numbers! (1.3.5 - 1.3.6)

    Not as far as I know.

    The whole point is that the entire card number is not stored in the database (for security reasons).

    However, I maybe wrong. If so, someone please correct me!

 

 
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