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  1. #1
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    Default Do you have to ship all the goods on a order at the same time

    If an order has say 3 lines (products) but I am only able to ship 2 lines how can I use the order status to reflect this. Is it possible to set up a order line status. If not how do other Zencarters deal with a situation where they are able to ship 2 out of the 3 lines in one shipment and the 3rd line is shipped later

  2. #2
    Join Date
    Jan 2004
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    Default Re: Do you have to ship all the goods on a order at the same time

    You could create another 'order status' to reflect this situation - perhaps calling it 'Partially Shipped' or something similar - then manually move the order to that status when you've shipped the first part of the order.

    See admin->localisation->Order Status

  3. #3
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    Default Re: Do you have to ship all the goods on a order at the same time

    Thanks Pixxi

    I had thought of doing that but it doesn't show what is still left to ship. I was thinking of creating seperate orders for what is outstanding but not sure about transferring Credit Card details. Ideally it would be best if there was a line status is that possible ??

  4. #4
    Join Date
    Nov 2003
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    Default Re: Do you have to ship all the goods on a order at the same time

    Not ideal, but I just add a comment to the order about what is in backorder (in addition to the extra order status as pixxie suggested).

  5. #5
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    Default Re: Do you have to ship all the goods on a order at the same time

    Thanks for that Paul

    My problem is that I want to automatically "sweep up" all orders from Zen Cart every hour so, and process them in the warehouse as one big order. If I have enough stock I will alter the status to reflect it is being processed , but if there is no availability I need the status to remain pending so it keeps getting "swept up" until there is stock available. It seems that my only options are
    a) Wait until the whole order is available and ship the whole order
    b) Cancel what part of the order is not available
    c) Automatically create another order in Zen Cart for what is outstanding - not sure if I can do this, and if I can how I get round Credit Card details

    Any Ideas much appreciated

 

 

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