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  1. #1
    Join Date
    May 2006
    Posts
    105
    Plugin Contributions
    0

    Default checkout and admin page don't work

    So at first, i thought it is just the admin page doesn't load whenever i try to sign in. now i found out that the checkout page doesn't work as well.
    it stops and step 1 of 3 and doesnt go any further. (doesn't give any errors, but it give me like the page is loading, but never loads> same with admin page problem)

    also, it doesnt connect to canada post server :s
    ---
    so i was thinking , maybe it is from the SSL (since both admin and checkout are ssl sercured) //disabling SSL didn't solve any problem thou

    maybe it's from the session/cache (i read something on the forum about it) but i dont know how to check if there's any issues in the session or cache.

    i tried diabling hte .htacess at under the /public_html and under the /admin page (also , nothing)


    can someone please help!!!!
    and this came at the wrong time (christmas and orders need to be shipped)

    main page: www.twainjewels.com
    zencart @: shop.twainjewels.com
    Zen version: 1.3.0.1

  2. #2
    Join Date
    May 2006
    Posts
    105
    Plugin Contributions
    0

    Default Re: checkout and admin page don't work

    okay. this is wierd.

    i've been working on it since the morning and i couldn't fix anything.

    it just worked fine a minute ago. i don't know why, what, who, how did that happen.
    i was thinking , im running on a shared hosting.
    would it be possible that my hosting company made recent changes w/o me knowing. changes in upgrading, ssl, etc. that would cause such a problem?

  3. #3
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: checkout and admin page don't work

    Gremlins ...

    Sometimes when having issues ... closing all of your browser windows ... clearing your cache ... clearing cookies ... sometimes emptying the sessions table and/or the db_cache table can all help in "fixing" the problem ...

    It is more or less where php and your browser get confuses with one another and just need a fresh start to get working again ...

    Or ... your hosting site did something to the server and did not tell you about it ...
    Linda McGrath
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