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  1. #41
    Join Date
    Nov 2006
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    Default Re: Lavender Template Support Thread

    That clears that up then! Thanks!

    Now just back to the headache of upgrading. Oh its only been over 2 months since I started it.....

  2. #42
    Join Date
    Nov 2006
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    Default Re: Lavender Template Support Thread

    Me again! (don't groan!)

    I have a new query. I have switched on the information sidebox but it is not showing up on the store. Any explanation why? I think it has something to do with this module that comes with it "better categories". There is no module of that name in my admin though and it only had 2 files to upload for it (in modules folder)

    Any ideas?

    Thanks in advance!

  3. #43
    Join Date
    May 2007
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    7
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    Default Re: Lavender Template Support Thread

    Have re-installed file, changed to classic template and checked for blank lines.

    Still have problems.

    The main page will load ok once then create the error on refresh or product select.

  4. #44
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,761
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    9

    Default Re: Lavender Template Support Thread

    Have re-installed file, changed to classic template and checked for blank lines.
    Still have problems.
    The main page will load ok once then create the error on refresh or product select.
    You still have problems using what template? If the classic template then you have default file issues.

    If there are no issues with the classic template - but there are with this template we need to know this - what does work and then what does not work and with which template.
    Zen-Venom Get Bitten

  5. #45
    Join Date
    May 2007
    Posts
    7
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    Default Re: Lavender Template Support Thread

    Have problems as per post 34 using either lavender or classic template.

    Am really tempted to remove completely from server and start all over again.

  6. #46
    Join Date
    Nov 2006
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    206
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    Default Re: Lavender Template Support Thread

    Quote Originally Posted by icklebits View Post
    Me again! (don't groan!)

    I have a new query. I have switched on the information sidebox but it is not showing up on the store. Any explanation why? I think it has something to do with this module that comes with it "better categories". There is no module of that name in my admin though and it only had 2 files to upload for it (in modules folder)

    Any ideas?

    Thanks in advance!
    Just to update. I know how infuriating it would be if someone came a long with the same problem but there was no update.

    Basically I uninstalled the Better Categories bit and then it was all fine. Probably not the correct answer but it worked for me!

  7. #47
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,761
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    9

    Default Re: Lavender Template Support Thread

    icklebits,

    If installed correctly, this template as provided does not obviate the information sidebox nor any other....You can see this as a demo at this location:

    http://(sorry, site offline)/137/ind...e_dir=lavender

    If you had issues with this you must have something else going on...but as you have it working this is only for your information as to what and how this should function
    Zen-Venom Get Bitten

  8. #48
    Join Date
    May 2007
    Posts
    53
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    0

    Default Re: Lavender Template Support Thread

    I had a problem. I have Lavender working fine.
    He is my offereing to help resolve issues.
    1) Load the basic system.
    2) Make a backup to your PC
    3) Load a module & make sure you load it into the right location
    4) test
    5) If all ok, load your next module
    6) keep doing this and making backups. I know it's slow, but i found my issues were with the FTP program.
    I looked at all the files.... in the end, Lavender is a bolt on and does not overwrite any files.

    Just make sure you load the files into the right location. Look at the text file and even print it out. I am sure the first time i loaded it, i wrote the files to the wrong location.

    I was comforted that so many others had the system running, so i figured it had to be something i had done.
    I am running the latest version of Zen.

    -----------------------------------------------------------------------
    On another matter, Is there anyway, to have a windoe or something i can direct people who just logged on to. For example, i want customers to use order numbers, i want to remind them to write that in the comments section on the order. Or it could be some other reminder i want to put in front of them... ie closed for holidays soon etc.
    Thanks

  9. #49
    Join Date
    Apr 2006
    Posts
    51
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    0

    Default Re: Lavender Template Support Thread

    I'm setting the Lavender template up for a client. When the page first loads it looks fine but then if you move your mouse around on the page all of a sudden the header logo jumps down and it leaves a big white space above it. (Approx 1 1/2 inches high and all the way across) How can i stop this?

    Also, using Image handler and the hover effect isn't working either.

    Thanks in advance for your help.

  10. #50
    Join Date
    Aug 2005
    Location
    Arizona
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    9

    Default Re: Lavender Template Support Thread

    grneyes,

    How about a url to your issue
    Zen-Venom Get Bitten

 

 
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