Orders not showing up in Paypal or ZC admin (PayPal IPN module)

[TheMusician]

Paypal posted that they were having delays with the IPN today. But I do not know if that would still be affecting sites.

http://www.pdncommunity.com/blog?blog.id=mts_updates

[DrByte]

The ipn log you shared is a transaction refund ... but the problem you were reporting seemed to be geared towards purchases, and not refunds.
Do you have logs from purchase transactions?

FYI ... there are often up to 8 log files with a given transaction. You only included one besides the ipn file.

[TheMusician]

I apologize for that,

I just grabbed two log files.

These are the files for an IPN and an ExpressCheckout.

I verified with IPNcheck.php and the curl check php file that my server is happy with Paypal. Everything checks out ok.


New logs http://www.bostec.com/paypal_log.zip

Thank you

[TheMusician]

I have to leave work, but I will log on in a couple of hours to see if those logs helped you out. I did not see any errors or warnings, but I do not look at paypal logs that often. My fresh install does not work either, is there something I may have configured wrong on PayPal?

Thank you,

Max

[DrByte]

I'm not seeing anything useful in those logs.

[TheMusician]

I believe these IPN logs are more complete. http://www.bostec.com/ppLogs2.zip

Thank you again.

[DrByte]

Unfortunately that's not a valid zip file, or is somehow corrupt.

[TheMusician]

Hello,

I apologize, but the last files did become corrupted some how. These IPN logs are not corrupt. http://www.bostec.com/payPal_logs2.zip

What tables can I look at in the database besides the orders table?

Thank you.

[DrByte]

It seems the process of actually inserting the order record is failing. This is typically caused by changes to the order.php class or failure to load external scripts that are required by addons in the site that are not loaded during the IPN processing routines.

To turn on extra debug logging ...

create a new file:
/includes/extra_datafiles/ipn_debug_on.php

with this content:

<?php define('IPN_EXTRA_DEBUG_DETAILS', 'All');

Then do another IPN transaction, and post the IPN logs.

[TheMusician]

Hello Doc,

Thank you for your patience, it has been a hectic week so far at work. I have turned on the extra debugging features, and have posted the new logs here, http://www.bostec.com/payPal_logs3.zip

I looked at the orders.php and it was last modified as of 4/30/2007, that is when the store went live.

Thank you again for your help so far. I will see if I can track down any external scripts, though I do not believe there are any, as I do not get any javascript errors, but I will keep digging.