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  1. #1
    Join Date
    Dec 2006
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    Default USPS Shipping Module Handling Fee Question

    I added a $3 handling fee to USPS orders in the USPS settings. I have the module set up to work with the USPS Web Tools API to get shipping prices automatically. When the module goes out to get the shipping charges, it bundles the handling fee in with the shipping charges so it looks like shipping will cost $9 instead of $6. I see this as a potential problem when customers see the USPS shipping label reflecting $6 instead of the $9 we charged them. Is there a way to break out handling fee as a seperate line item so the customers can see exactly what they are being billed for?

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
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    69,402
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    6

    Default Re: USPS Shipping Module Handling Fee Question

    You would need to make an order totals module for the handling fee and remove the handling fee from the shipping module ...

    Otherwise the price is combined ...

    Or change the text to read Shipping & Handling ...
    Linda McGrath
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  3. #3
    Join Date
    Feb 2004
    Location
    Georgia, USA
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    Default Re: USPS Shipping Module Handling Fee Question

    Quote Originally Posted by rcochran View Post
    I added a $3 handling fee to USPS orders in the USPS settings. I have the module set up to work with the USPS Web Tools API to get shipping prices automatically. When the module goes out to get the shipping charges, it bundles the handling fee in with the shipping charges so it looks like shipping will cost $9 instead of $6. I see this as a potential problem when customers see the USPS shipping label reflecting $6 instead of the $9 we charged them. Is there a way to break out handling fee as a seperate line item so the customers can see exactly what they are being billed for?
    Alternatively, if you use Stamps.com or Endicia.com you can hide your postage amount on the label.

 

 

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