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  1. #1
    Join Date
    Nov 2005
    Location
    Colorado Springs, CO USA
    Posts
    7,033
    Plugin Contributions
    31

    Default Paypal Express error 10002 using Sandbox

    I'm receiving the following error when trying to use Paypal Expres:

    We are sorry for the inconvenience. The PayPal account in this store is presently misconfigured to use mixed sandbox and live settings. We are unable to complete your transaction. Please notify the store owner so they can correct this problem. (10002)

    Payment Zone
    --none--
    Set Order Status
    Processing [2]

    Set Unpaid Order Status
    Pending [1]

    Set Refund Order Status
    Pending [1]

    Express Checkout: Require Confirmed Address
    No

    Express Checkout: Select Cheapest Shipping Automatically
    Yes

    Express Checkout: Skip Payment Page
    Yes

    Express Checkout: Automatic Account Creation
    Yes

    Payment Action
    Final Sale

    Transaction Currency
    Selected Currency

    PayPal Page Style
    Primary
    Live or Sandbox
    sandbox

    Debug Mode
    Off

    Any Ideas/help appreciated

  2. #2
    Join Date
    Jan 2004
    Posts
    66,364
    Blog Entries
    7
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    274

    Default Re: Paypal Express error 10002

    You have selected "sandbox" for your server choice, but you need to get new API Credentials from your sandbox account and use them in the module in place of your live credentials.

    The sandbox authentication system is completely separate from the live system. Hence the need to get new credentials to use the sandbox.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
    Join Date
    Nov 2005
    Location
    Colorado Springs, CO USA
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    Default Re: Paypal Express error 10002 using Sandbox

    Thanks Chris,

    I must have missed the distinction when I got the APIs.

    I'll go back and chek it out.

  4. #4
    Join Date
    Jan 2007
    Posts
    1
    Plugin Contributions
    0

    Default Re: Paypal Express error 10002 using Sandbox

    Incorrect Paypal username, password or key values will also result in this error. Double check those values in ZenCart if you are getting this message.

  5. #5
    Join Date
    Dec 2005
    Posts
    52
    Plugin Contributions
    0

    Default Re: Paypal Express error 10002 using Sandbox

    Yes. Go to your Profile in Paypal. Your API username and password are different thany our Paypal username and password. I just spent more than a few minutes beofre this forum saved me the frustration.
    Bill Edmunds

    [email protected]
    Ocean Park Photography
    www.billedmunds.com

  6. #6
    Join Date
    Mar 2007
    Posts
    21
    Plugin Contributions
    0

    Default Re: Paypal Express error 10002 using Sandbox

    [FONT=Courier New]I am brand new to Zen Cart & I am having a similar problem.

    When I click on express check-out on my site it goes to a new page that says:
    [/FONT]


    Warning: array_merge() [function.array-merge]: Argument #1 is not an array in /home/manderhe/public_html/includes/modules/payment/paypalwpp.php on line 1467

    Warning: array_merge() [function.array-merge]: Argument #2 is not an array in /home/manderhe/public_html/includes/modules/payment/paypalwpp.php on line 1467

    Warning: Cannot modify header information - headers already sent by (output started at /home/manderhe/public_html/includes/modules/payment/paypalwpp.php:1467) in /home/manderhe/public_html/includes/functions/functions_general.php on line 44

    [FONT=Courier New] Do I need to get new API credentials from my Sandbox acct as well? If so, How do I do this?

    Thanks so much!!!
    [/FONT]

  7. #7
    Join Date
    Jan 2004
    Posts
    66,364
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    Default Re: Paypal Express error 10002 using Sandbox

    You just need to install the latest Patch for PayPal on v1.3.7:
    http://www.zen-cart.com/forum/showthread.php?t=56216
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  8. #8
    Join Date
    Mar 2007
    Posts
    3
    Plugin Contributions
    0

    Default Re: Paypal Express error 10002 using Sandbox

    This will sound real dumb, but once I download the fix were do I put it on my cart?

  9. #9
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Paypal Express error 10002 using Sandbox

    The file structure of the fix matches the file structure of your site to overwrite the files ...
    http://www.zen-cart.com/forum/showth...905#post365905
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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