I've noticed in user tracking our customers getting a lot of time outs on our site. I've never had that problem while testing.
We are using 1.3.6 and here are our sessions settings:
HTML Code:
Session Directory /home/oursite/www/catalog/cache
Cookie Domain True
Force Cookie Use False
Check SSL Session ID False
Check User Agent False
Check IP Address False
Prevent Spider Sessions True
Recreate Session False
IP to Host Conversion Status true
I'm no expert on this, so any help is appreciated. I've included an edited (for ease of viewing) of the latest session that had this problem. Looking at the timestamps, the time outs seem weird:
HTML Code:
22:52:04 Log off /catalog/index.php?main_page=logoff
22:51:54 Your session timed out /catalog/index.php?main_page=time_out
22:51:06 Shopping Cart /catalog/index.php?main_page=shopping_cart
22:51:02 Bakery /catalog/index.php?main_page=index&cPath=65
22:50:44 Bread /catalog/index.php?main_page=index&cPath=65_801
22:50:17 Bakery /catalog/index.php?main_page=index&cPath=65
22:50:06 Shopping Cart /catalog/index.php?main_page=shopping_cart
22:48:59 Step 1 af 4 - Shipping /catalog/index.php?main_page=checkout_shipping
22:48:47 Conditioner Spray Sanex Balsam spray /catalog/index.php?main_page=product_info&cPath=320_577_598_629&products_id=3968
22:48:40 Conditioner Spray /catalog/index.php?main_page=index&cPath=320_577_598_629
22:48:29 For Dry or Colored Hair /catalog/index.php?main_page=index&cPath=577_598_628
22:48:18 Foot bath salts /catalog/index.php?main_page=product_info&products_id=3986
22:48:03 Health & Beauty /catalog/index.php?main_page=index&cPath=320
22:47:56 Main page /catalog/index.php?main_page=index
22:47:44 Your session timed out /catalog/index.php?main_page=time_out
22:47:33 Main page /catalog/index.php?main_page=index
22:47:24 Your new account is open /catalog/index.php?main_page=create_account_success
22:47:12 Create new account /catalog/index.php?main_page=create_account
22:44:52 Create new account /catalog/index.php?main_page=create_account
22:44:33 Main page /catalog/index.php?main_page=index
22:42:15 Terms & Conditions /catalog/index.php?main_page=conditions
22:41:49 Main page /catalog/index.php?main_page=index
22:41:22 Dish Washing /catalog/index.php?main_page=index&cPath=270_559
22:41:16 Kitchen /catalog/index.php?main_page=index&cPath=270_557
22:41:05 Liquid Detergent /catalog/index.php?main_page=index&cPath=270_556_566
22:40:52 Special Cleaners /catalog/index.php?main_page=index&cPath=270_556_567
22:40:42 Powder Detergent /catalog/index.php?main_page=index&cPath=556_565
22:40:26 Household /catalog/index.php?main_page=index&cPath=270
22:40:13 Cookies /catalog/index.php?main_page=index&cPath=322_368_428
22:40:06 Cakes /catalog/index.php?main_page=index&cPath=368_429
22:39:50 Peanut & Hazelnut Butter /catalog/index.php?main_page=index&cPath=379_507
22:39:24 Culinary Syrup /catalog/index.php?main_page=product_info&cPath=372_4&products_id=4972
22:39:13 Culinary Syrup /catalog/index.php?main_page=index&cPath=372_462
22:39:02 Mint Chocolates /catalog/index.php?main_page=index&cPath=322_383_532
22:38:53 Luxury Chocolates /catalog/index.php?main_page=index&cPath=383_530
22:38:45 Thai Sauces /catalog/index.php?main_page=index&cPath=382_516_519
22:38:33 Corn Flakes /catalog/index.php?main_page=index&cPath=322_381_386
22:38:26 Oatmeal /catalog/index.php?main_page=index&cPath=322_381_384
22:38:15 Cereal /catalog/index.php?main_page=index&cPath=381_385
22:38:00 Olive Oil /catalog/index.php?main_page=index&cPath=375_475
22:37:47 Italian Dinner Kits /catalog/index.php?main_page=index&cPath=380_511
22:37:28 Cold Cuts /catalog/index.php?main_page=index&cPath=366_811
22:37:07 Chicken and Turkey /catalog/index.php?main_page=index&cPath=775_824
22:36:44 Milk /catalog/index.php?main_page=index&cPath=364_388_398
22:36:13 Food /catalog/index.php?main_page=index&cPath=322&zenid=f2a4ab8bf0cb8355b374976e981a1ce9
22:35:37 Main page /catalog/
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