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  1. #1
    Join Date
    Jan 2007
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    Default Product Description is not being displayed.

    I think we are using one of the oldest versions of zencart.. .. I will soon upgrade it.. but for now.. I have the following issue... need to get this resolved.. please help..

    When you goto the following URL.. it will display the list of products..

    http://classicpensinc.com/store/inde...ndex&cPath=1_3

    and When we click on more details or one of images.. to view the whole product it does not display anything except the header.. when I did a source view I see that the whole html page is not generated.. Please help..

    This is where it is not displaying the product description..

    http://classicpensinc.com/store/inde...&products_id=8

  2. #2
    Join Date
    Jun 2003
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    Default Re: Product Description is not being displayed.

    Try reuploading the tpl_product_info_display.php from your original distribution
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
    Join Date
    Jun 2003
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    Default Re: Product Description is not being displayed.

    Don't know if this is related, but you are also getting security warnings when you try to login.

    Did you recently move the site or change servers?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  4. #4
    Join Date
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    Default Re: Product Description is not being displayed.

    Quote Originally Posted by Kim View Post
    Don't know if this is related, but you are also getting security warnings when you try to login.
    is it the ssl warning you are talking about?? if so, the ssl has got corrupted. I am sure it is not related to the above problem.

  5. #5
    Join Date
    Jan 2007
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    Default Re: Product Description is not being displayed.

    btw, nothing changed after I replaced tpl_product_info_display.php file. Any ideas why it is not generating the page.?

  6. #6
    Join Date
    Jan 2007
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    Default Re: Product Description is not being displayed.

    some more findings which might help you understand the issue....

    so, when I goto..

    http://classicpensinc.com/store/inde...&products_id=8

    it does not display the Product Compelete Info...

    But, if I just change the product_id to somthing which is not in the database it displayes the correct message..

    here.. I changed the product_id to 1.. and it displays the correct message saying the product is not found.

    http://classicpensinc.com/store/inde...&products_id=1

  7. #7
    Join Date
    Jan 2007
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    Default Re: Product Description is not being displayed.

    Thank you for looking into the issue.. I figured out... looks like few files were curropted in the product_info folder..

 

 

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