Results 1 to 8 of 8
  1. #1
    Join Date
    Jul 2005
    Location
    Charlottesville, VA
    Posts
    431
    Plugin Contributions
    0

    help question [Done v1.3.8] 1.3.7 no more "Office Use Only:" section on email?

    Hola.

    Using. 1.3.7 now on my test site and my bookstore.

    The emails no longer display the "Office Use Only" section. This is actually important info for our customer service dept, as it includes the phone number of the customer, in case there are questions about his order. They are kind of grumpy about having to log in and check the customer info in the store to get a phone number.

    How do I restore that info to the email? I didn't see a setting for it in the email settings of Admin.

    ---Diana

  2. #2
    Join Date
    Jan 2004
    Posts
    66,363
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: 1.3.7 no more "Office Use Only:" section on email?

    oops.
    /includes/functions/functions_email.php
    line 366 says:
    Code:
    if (!defined($block['EXTRA_INFO']))  $block['EXTRA_INFO']  = '';
    should be this:
    Code:
    if (!isset($block['EXTRA_INFO']))  $block['EXTRA_INFO']  = '';
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
    Join Date
    Jul 2005
    Location
    Charlottesville, VA
    Posts
    431
    Plugin Contributions
    0

    Default Re: 1.3.7 no more "Office Use Only:" section on email?

    Dr. Byte,

    I made this change but the office info block is still not showing up.

    What if I change that line back to the 1.3.6 version:
    Code:
    if ($block['EXTRA_INFO'] =='EXTRA_INFO')  $block['EXTRA_INFO']  = '';
    what is the reason for the change in this line? If it refers to an admin option, I see no such option.

    edit: aargh, reverting to 1.3.6 doesn't work, either.

    ---Diana

  4. #4
    Join Date
    Jul 2005
    Location
    Charlottesville, VA
    Posts
    431
    Plugin Contributions
    0

    Default Re: 1.3.7 no more "Office Use Only:" section on email?

    CORRECTION

    I ran your code and looked at my personal order confirmation, not my admin notification.

    your edit works!

    ----Diana

    I make lots of follow-up posts to myself as I try stuff out, I apologize, 7 minutes timeout on my self-edits is too short! heh, I need 15 minutes. I have a tendency to try a thing, post my results right away, ponder some more, try something else, and so on.
    Last edited by dbrewster; 12 Jan 2007 at 03:40 PM.

  5. #5
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: 1.3.7 no more "Office Use Only:" section on email?

    Thanks for the update ... appreciate it greatly ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  6. #6
    Join Date
    Mar 2006
    Posts
    86
    Plugin Contributions
    0

    Default Re: 1.3.7 no more "Office Use Only:" section on email?

    Hi,
    I had the same problem.
    The small change to the suggested file worked fine.
    Thank you.

    Istvan

  7. #7
    Join Date
    Mar 2006
    Posts
    86
    Plugin Contributions
    0

    Default Re: [Done v1.3.8] 1.3.7 no more "Office Use Only:" section on email?

    Hi,
    I installed the linkpoint module two weeks ago to our shopping cart and the extra info disappeared again from the confirmation email.
    Is there any known bug that cause this?
    I use:
    Version 1.3.7
    PHP 4.4.4
    MySQL 4.1.22-standard
    Please let me know.
    Istvan Parragh
    Our New Zen cart: www.EmbroideryPortraits.com/Gifts/
    www.vodmochka.com/Embroidery_Designs
    All critics and suggestions are welcome!

  8. #8
    Join Date
    Jan 2004
    Posts
    66,363
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: [Done v1.3.8] 1.3.7 no more "Office Use Only:" section on email?

    Quote Originally Posted by PortraitArtist View Post
    I installed the linkpoint module two weeks ago to our shopping cart and the extra info disappeared again from the confirmation email.
    Is there any known bug that cause this?
    I've not seen one.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

Similar Threads

  1. v150 Remove "Office Use" section from Admin copy of Order Confirmation email
    By mkyle in forum Managing Customers and Orders
    Replies: 17
    Last Post: 19 May 2012, 11:05 PM
  2. Add Customer Address To Office Use Only Section
    By mistrzu20 in forum General Questions
    Replies: 0
    Last Post: 18 Oct 2010, 07:49 PM
  3. Replies: 7
    Last Post: 29 Oct 2008, 06:43 PM
  4. office use only doesnt send "phone number"
    By censon in forum General Questions
    Replies: 3
    Last Post: 10 Sep 2007, 08:18 PM
  5. Adding Information to "Office Use Only" Email Footer
    By leonardawilson in forum General Questions
    Replies: 16
    Last Post: 15 Nov 2006, 05:21 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR