"The page isn't redirecting properly" - when maintenance is on

[sanji]

I am not sure that this is related to the upgrade to 1.3.7, but I have not seen this problem in the previous versions, although it might have been there.

When my site is in maintenance, I get the following error from Firefox :

The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

* This problem can sometimes be caused by disabling or refusing to accept cookies."

I have re-uploaded the corresponding folder, the template file and the language file, but no success... The rest of the site, when not in maintenance, is working fine...

Thanks for your help,

sanji

[sanji]

Small precision :

The URL causing the problem is /index.php?main_page=login. Again, all files related to login where uploaded again, without any difference.

[sanji]

One more thing, sorry for thoses reply, I can not edit the messages:

When I connect on the site from the allowed IP address for admin, I can normally enter the site (with of course the red alert informing me that the site is under maintenance). So only customers get the error message...

sanji

[sanji]

I never got any answer for this problem, but the problem is still here. It seems - to be confirmed - that if you have the option "customers have to be logged on to browse the shop" selected, going to maintenance will give an error message. With the new version of FF, the error is now :

Redirect Loop

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

The browser has stopped trying to retrieve the requested item. The site is redirecting the request in a way that will never complete.
* Have you disabled or blocked cookies required by this site?
* NOTE: If accepting the site's cookies does not resolve the problem, it is likely a server configuration issue and not your computer.

Anyone has seen such problem ? I use the latest ZC version...

sanji

[knuckle-101]

If you don't allow the website you're accessing to set cookies, it may become confused and send you in a redirect loop.

Cookies are disabled
Firefox include the option to block cookies globally and on a per-site basis.

1. At the top of the Firefox windowOn the menu bar
   , click on the
   ToolsFirefoxEdit
   menu, and select
   Options...Preferences...
   .
2. Click the Privacy icon.
3. Make sure Accept cookies from sites is check marked.
   
   • If it is not checked, check mark it.
4. Click
   Exceptions...
   .
5. Make sure the site you're trying to access isn't listed.
   
   • If it is listed, click on its entry, then click
     Remove Site
     .

If you changed any settings, try accessing the website again.

Unexpected cookies

You may have your cookies set a certain way that the site doesn't expect. This could be caused by a bug in the site. Clear your cookies for the site you're trying to access.

1. At the top of the Firefox windowOn the menu bar
   , click on the
   ToolsFirefoxEdit
   menu, and select
   Options...Preferences...
   .
2. Click the Privacy icon.
3. Click
   Show Cookies...
   .
4. Click on the entry for the site you're trying to access.
   
   • If there's no entry for the site, the site has not set any cookies. Try the next section.
5. Click
   Remove Cookie
   or
   Remove Cookies
   .

Now that your cookies have been cleared, try accessing the website again.

[dimsumgurl]

I never got any answer for this problem, but the problem is still here. It seems - to be confirmed - that if you have the option "customers have to be logged on to browse the shop" selected, going to maintenance will give an error message. With the new version of FF, the error is now :



Anyone has seen such problem ? I use the latest ZC version...

sanji

Hey! I also have this issue! I have enabled cookies however the problem still persists.

[SoftCorpse]

Anyone with a solution to this. I too am experiencing the same issue.

[Jorge05r]

just try editing the admin/includes/configuration.php file. It was happening to me until I took out an extra slash "/" on the paths and it worked again.

[jagall]

Hi I am having same problem just happened all of a sudden but when i remove the download for maintenance option the site loads again. Looked at the config.php file but no extra slashes that I can see.
Really at a loss. Perhaps if you have the download for maintenance on for too long a period does it cause this problem. Anybody have ideas.

[jagall]

sorry update on my previous messasge:
when I use exclude my IP it works fine again but is showing down for maintenance to the public when i check on another computer so I suppose this is closed.