Admin redirecting and stripping out the 'www'

[Waitrose Carpark]

Hi there

First I'd like to congratulate the staff for producing the most comprehensive (and easily navigable) set of faqs I've ever seen!

I am just about starting to get ssl enabled on my site when I noticed a slight problem:

every time I hit www.mysite.com/admin it redirects to mysite.com/admin, eg: it strips out the 'www' from the address. Even when I am in admin and a retype the 'www' in front of the url all the links within the admin backend have the 'www' stripped out.

I have checked all the config files and they all point to the correct site with 'www' in the right place.

I am just worried I will be unable to access the admin without the use of ssl when the site goes live.

Can anyone help? Anything I should check?

Many thanks in advance!

[kobra]

This is not a funbction of Zen Cart. Here is what is displayed in my admin:
http://www.my_site.com/demo/admin/co...tion.php?gID=1

You might look at your htaccess or?? As Apache does not care if it is XXX.com or www.XXX.com

[Waitrose Carpark]

I'm really sorry kobra I'm not sure what you mean. I know about .htaccess but firstly I need to know:

1. Is my website behaving normally?
2. I have checked and double checked all the config files and they are all correct. If I am to use ssl to access the admin am I right in thinking all communication I have with the backend will be insecure because of the lack of the 'www' in the url? (I know I can order the cert without the 'www' but I would rather it was included)

[kobra]

The behaviour is not normal with out some intervention like through htaccess or another redirect.

You Are correct that the SSL can be issued to either.

I would check with your host about this.

[Waitrose Carpark]

Can anyone post me or pm me a sample of their root and admin folders' .htaccess file?

I think my root .htaccess file is incomplete

Many thanks!

[kobra]

email me through this forum and I will return one to you....

Alternatively, to see if this is even the issue. ftp yours at the root and in ZenCart if in a folder to you local, Delete them on the host and see if this corrects this. If not replace/FTP back. Or if so you now know where to look or maybe not look

[Waitrose Carpark]

DOH!

I hadn't (successfully) changed the site name in the configure.php in admin/includes.

I thought I had changed it before but missed the fatal warning in my cpanel file manager, I had changed permissions on the file beforehand and it hadn't saved my changes, so when I went back to check the site I assumed it hadn't worked.

Goes to show - when in doubt and the answer looks obvious, it probably is THAT answer.

Thanks to all, especially Kobra who took the time to pm and email me over it, I owe you a beer!!!!