I've been using Dr. Byte's email address exporter for some time, and I thought it was working just fine. However, I just got a note from one of our first customers saying that she never receives our newsletters. I double-checked her account to verify that she is subscribed (which she is). I then went to the email address data file to search for her address, and it was not in there. I started checking some other names and found a bunch more that were subscribed, but their addresses also did not appear in the exported data file.
I also have the "newsletter only" mod installed, and this mod was installed after some of our customers signed up for the newsletter. Is it possible that installing the newsletter only mod somehow mucked with some of the subscribers? But, our very first customers are on my exported email address file, even though the newsletter only mod wasn't yet installed...
When I export the addresses, I select "All Newsletter Subscribers", so I'm thinking I should be getting everyone, whether they're classified as newsletter only or are signed up as customers, right?
Anyway, I'm confused... does anyone have a suggestion as to how to get this resolved?
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