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  1. #1
    Join Date
    Jan 2007
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    Default Image Not Available - Help!

    I am new to ZenCart. I am excited to get started. However, I am having a problem with adding images to my products. Here is what I've done so far:

    1. changed permissions in images and subfolders to chmod 777
    2. thru admin products edit page I BROWSE for my image that is on my computer
    3. then select that image
    4. then select Main Directory as the UPLOAD TO DIRECTORY drop-down-menu-choice.
    5. then I click on SAVE
    6. it goes thu its save process and then still comes up with IMAGE NOT AVAILABLE when I go to my zencart site.
    7. thru my FTP, I search for the image and cannot find it anywhere in the Image folder or any of its subfolders.
    8. then I manually uploaded (via FTP) my image to the IMAGE directory
    9. I went back into the product edit page in ADMIN
    10. I typed the name of the image file in the IMAGES directory
    11. then I clicked the SAVE button.
    12. Nothing happens. It won't even do the little save routine. It acts like its frozen. I back to the browse image from my computer and it will do the little save routine but still NO IMAGE AVAIABLE - no image gets uploaded.

    I've been trying to figure this out and search the forum for about 4 hours now and have no idea what to do. I hope someone can help.

  2. #2
    Join Date
    Jun 2003
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    Default Re: Image Not Available - Help!

    The URL where the problem can be seen?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
    Join Date
    Jan 2007
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    Default Re: Image Not Available - Help!


  4. #4
    Join Date
    Jun 2003
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    Default Re: Image Not Available - Help!

    What version of Zen Cart have you uploaded?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  5. #5
    Join Date
    Jan 2007
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    4
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    Default Re: Image Not Available - Help!

    version 1.3.0.2

    It looks like its working now. My Host changed some code on their side. Here is what they said:

    "The path to upload_tmp_dir was not set. I have set it properly."

    Any comment on this version?

    My next challenge is figuring out where the pop-up image is supposed to go. Any threads you can direct me to for help?

    Thank you,

    Gburton

  6. #6
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Image Not Available - Help!

    1.3.0.2 is a very very old and buggy version ...

    Zen Cart is on v1.3.7 ...

    If you are just starting out, I think it would be wise to start with the current version rather than such an old version ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  7. #7
    Join Date
    Jan 2007
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    Default Re: Image Not Available - Help!

    Thats good to know! Thank you.

    gburton

 

 

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