Admin logon just keeps repeating....

[dbunch]

What might have been broken...

The host never really did come out and tell her what the problem was.. They just moved her directory to another server and at first it wasn't working the the DNS needed time to get updated....

I knew it wasn't the browsers.. We tried 3 different machines with two different browsers on each one....

Thanks again....

So, you're saying there is no longer a problem ?


Most likely the "sudden" "break" and subsequent sudden "fix" suggests that the problem was caused by something the hosting company has been doing with your server.

Either that, or you're accessing from a browser whose cookies and cache have been cleared and thus an unexpected hiccup is cleared.

[DrByte]

What might have been broken...

The host never really did come out and tell her what the problem was.. They just moved her directory to another server ...

Most likely a PHP configuration problem, and most likely related to session handling.

[dbunch]

Thanks for the reply...

Just trying to learn more about the workings of PHP and CSS...

I love the CSS concept.. Just a pain trying to get an HTML editor that I can figure out.....

I love it though.. very nice piece of software...

Most likely a PHP configuration problem, and most likely related to session handling.

[mjpowers]

Most likely a PHP configuration problem, and most likely related to session handling.

I'm having a similar problem on Dreamhost. Admin Logins get routed right back to the login page, as does attempting to access any page in admin.

Customers can't login either, login attempts get routed back to the home page (and login has not succeeded, they get a "log in" link, not a "log out" link.

I'd love it if things just started working, but just in case, what kind of session handling issues should I be looking for? The store has been running without a hitch for over a month now--is there some maintenance, perhaps clearing out of old sessions, that needs to take place?

Thanks for any help that's out there--we're dead in the water as it stands.

[mjpowers]

Just in case someone's out there reading this thread, the source of the problem was an upgrade to PHP 5.2, which has a bug affecting Zen Cart. There's a workaround in this thread:

http://www.zen-cart.com/forum/showthread.php?t=50534

Mike

[Ajeh]

Thanks for the update that the bug in php 5.2.0 was the problem ...

[hawkwynd]

Im experiencing this very problem tonight. I installed zen cart from Fantastico, on my new host, and for the life of me cannot log into the admin page.

In addition, randomly, the first page will load to display the welcome screen, and then when I return to it, I see an MYSQL error:

Congratulations! You have successfully installed your Zen Cart™ E-Commerce Solution.

1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'EXPECTED_PRODUCTS_SORT limit MAX_DISPLAY_UPCOMING_PRODUC' at line 7
in:
[select p.products_id, pd.products_name, products_date_available as date_expected from zen_products p, zen_products_description pd where p.products_id = pd.products_id and p.products_status = 1 and pd.language_id = '1' and p.products_date_available >=20070601 order by EXPECTED_PRODUCTS_FIELD EXPECTED_PRODUCTS_SORT limit MAX_DISPLAY_UPCOMING_PRODUCTS]



Help me, please...

[Ajeh]

Check your configuration table via phpMyAdmin and look to see if you have the configuration_keys for:
MAX_DISPLAY_UPCOMING_PRODUCTS
EXPECTED_PRODUCTS_FIELD
EXPECTED_PRODUCTS_SORT

And see what the configuration_value is set to ...

[hawkwynd]

EXPECTED_PRODUCTS_FIELD is set to date_expected
EXPECTED_PRODUCTS_SORT is set to desc
MAX_DISPLAY_UPCOMING_PRODUCTS is set to 10

---

The strange thing, is that sometimes it will load the page, and display the welcome screen, other times it shoots this error message.. .

http://crypticimports.com/store

Thanks in advance for any additional insights. I had it working wonderfully the first time I installed it on another account, same server, shared ip (Roundberry). So, I ran the Fantastico install on this account, and all seemed to go well until I tried to log in to the admin. Then, the OTHER server began doing the same thing..

Scratchin' my head tonight..

Scott

[Ajeh]

Get a clean download from our Download link above and load it to your site ...

Then get the latest patch for PayPal:
http://www.zen-cart.com/forum/showthread.php?t=56216

Then get the latest update for USPS changes for the May 14th new server and prices:
http://www.zen-cart.com/forum/showthread.php?t=65732

This will hopefully ensure that you have all of your files loaded correctly ...