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  1. #1
    Join Date
    Mar 2005
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    Default Coupon welcome message showing discount when coupon is expired

    Hi.
    I had a coupon and it worked for all new customers. Now I don't want to use it anymore. I've made the coupon inactive (it's expired)...but it still sends the message in the welcome email and the coupon code. How can I stop this?
    Thanks
    Tracy

  2. #2
    Join Date
    Jun 2003
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    33,798
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    Default Re: Coupon welcome message showing discount when coupon is expired

    Admin> Configuration> Coupons/Gift Certificates> Remove the Coupon
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
    Join Date
    Mar 2005
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    92
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    Default Re: Coupon welcome message showing discount when coupon is expired

    Yes I've been trying that all morning, then read here on the forums that they cannot be deleted.
    So that's fine I can live with it being listed in "Inactive Coupons", but it's still sending the message in the Welcome email.

    How can I disable that?

    Thanks
    Tracy

  4. #4
    Join Date
    Jun 2003
    Posts
    33,798
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    Default Re: Coupon welcome message showing discount when coupon is expired

    You're in the wrong place in the admin.

    Admin> Configuration> GV Coupons> New Signup Discount Coupon ID# Remove the coupon code.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  5. #5
    Join Date
    Mar 2005
    Posts
    92
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    0

    Default Re: Coupon welcome message showing discount when coupon is expired

    Ahhh...dumb me !

    Thanks a ton!

    Tracy

 

 

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