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  1. #1
    Join Date
    Mar 2006
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    86
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    Default Order Confirmation "from" address?

    Hi,

    I try to figure out, how and where I need to make changes to have the "FROM" address in the "Order Confirmation" email sent back to me, contains the CUSTOMER EMAIL ADDRESS inteed of the default site email address?
    I did not find any available settings in the admin panel under (Customers) email preferences.

    The Order Confirmation email address sent to the customer needs to be the same default email address, as before.

    All help is greatly appreciated.

    Istvan

  2. #2
    Join Date
    Mar 2006
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    86
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    Default Re: Order Confirmation "from" address?

    Hi again,

    PayPal send emails this way, if that helps.

    Istvan
    Our New Zen cart: www.EmbroideryPortraits.com/Gifts/
    www.vodmochka.com/Embroidery_Designs
    All critics and suggestions are welcome!

  3. #3
    Join Date
    Mar 2006
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    Idea or Suggestion Re: Order Confirmation "from" address?

    Hi Zenners,

    I am wondering if anyone figured this out?
    "Where I need to make changes to have the "FROM" address in the "Order Confirmation" email sent back to me, contains the CUSTOMER EMAIL ADDRESS insteed of the default site email address?([email protected])"
    Thank you,
    Portrait Artist
    Our New Zen cart: www.EmbroideryPortraits.com/Gifts/
    www.vodmochka.com/Embroidery_Designs
    All critics and suggestions are welcome!

  4. #4
    Join Date
    Aug 2004
    Posts
    1,590
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    Default Re: Order Confirmation "from" address?

    includes/classes/order.php file.

    Note: This file is not part of the overrides so make a backup before attempting to make any modifications on it.

  5. #5
    Join Date
    May 2005
    Posts
    18
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    Default Re: Order Confirmation "from" address?

    Can somebody tell me what portion of the code in order.php needs to be altered for this to work, as well as the code.

    Much appreciated.

  6. #6
    Join Date
    Mar 2006
    Location
    Belarus
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    Default Re: Order Confirmation "from" address?

    I have same problem not with Order Confirmation messages, but with Ask A Question as well. Reply button in a mail client works fine, but when I try to find my reply to clients' questions, mail client can't do this since to it can't match the message and answer due to different addresses in'from' and 'to' fields correspondingly. VERY invonvenient :-(
    Any suggestions?
    Thanks

  7. #7
    Join Date
    Nov 2006
    Location
    Papworth, Cambridgeshire, UK
    Posts
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    Default Re: Order Confirmation "from" address?

    'Figuring this out' is easy, it's the last line of code in order.php.
    It is doubtful that you will get the desired effect however, as what you are proposing is to attempt to send email from your hosting co. pretending to be someone who has no connection at all with that hosting co. Mail relaying, spam anybody?
    In fact, if the mail were to get through, I would strongly advise you to look for another hosting provider.
    Within the bounds of the wise and the legal, could I suggest adding the customers name or similar to the subject of the admin copy of the email?

  8. #8
    Join Date
    Mar 2006
    Location
    Belarus
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    0

    Default Re: Order Confirmation "from" address?

    Thanks for the explanation, Chuckl. I expected something like this.
    My only guess now is why this behaved as I want prior to update to 1.3.6 or 1.3.7...
    I'll try to set up my mail client to search answers by 'reply-to' field instead of 'from' one. May be this will help.
    Thanks again.

 

 

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