New Install - no images or background colour

[jcgkiwi]

Hi all -please help!
Very new to ZC. Have installed on server using host Fantastico utility. Install seemed to work fine, but when I loaded the page http://www.beady2.jcgkiwi.net.nz/ there are no images or colours.

I've been in to the files - struggling to find my way around the structure! - and the DIR paths appear to be correct.
Now I'm stumped.

Thanks in advance
Jon

[yorkc]

Hi all -please help!
Very new to ZC. Have installed on server using host Fantastico utility. Install seemed to work fine, but when I loaded the page http://www.beady2.jcgkiwi.net.nz/ there are no images or colours.

I've been in to the files - struggling to find my way around the structure! - and the DIR paths appear to be correct.
Now I'm stumped.

Thanks in advance
Jon

Same as your problem.
I have been stumped for one month.
But I think it is a waste of time to struggle to do something yourself because I think it is the problem of your server and your webhost.
Nevertheless, I hope someone could resolve this popular problem without changing webhost.
Millions of thanks.

[Ajeh]

This looks like the two configure.php files are not setup right ...
/includes/configure.php
/admin/includes/configure.php

If you could post those, from the server, without your username and password ... we can see if this is the cause ...

[jcgkiwi]

This is my ADMIN/includes/configure.php

<?php
//
/**
*
* @package Configuration Settings
* @copyright Copyright 2003-2006 Zen Cart Development Team
* @copyright Portions Copyright 2003 osCommerce
* @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
*/

/*************** NOTE: This file is similar, but DIFFERENT from the "store" version of configure.php. ***********/
/*************** The 2 files should be kept separate and not used to overwrite each other. ***********/
// Define the webserver and path parameters
// Main webserver: eg, http://localhost - should not be empty for productive servers
// HTTP_SERVER is your Main webserver: eg, http://www.yourdomain.com
// HTTPS_SERVER is your Secure webserver: eg, https://www.yourdomain.com
// HTTP_CATALOG_SERVER is your Main webserver: eg, http://www.yourdomain.com
// HTTPS_CATALOG_SERVER is your Secure webserver: eg, https://www.yourdomain.com
/*
* URLs for your site will be built via:
* HTTP_SERVER plus DIR_WS_ADMIN or
* HTTPS_SERVER plus DIR_WS_HTTPS_ADMIN or
* HTTP_SERVER plus DIR_WS_CATALOG or
* HTTPS_SERVER plus DIR_WS_HTTPS_CATALOG
* ...depending on your system configuration settings
*/
define('HTTP_SERVER', 'http://www.beady2.jcgkiwi.net.nz');
define('HTTPS_SERVER', 'https://www.beady2.jcgkiwi.net.nz');
define('HTTP_CATALOG_SERVER', 'http://www.beady2.jcgkiwi.net.nz');
define('HTTPS_CATALOG_SERVER', 'https://www.beady2.jcgkiwi.net.nz');
// Use secure webserver for catalog module and/or admin areas?
define('ENABLE_SSL_CATALOG', 'false');
define('ENABLE_SSL_ADMIN', 'false');
// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_ADMIN', '/admin/');
define('DIR_WS_CATALOG', '/');
define('DIR_WS_HTTPS_ADMIN', '/admin/');
define('DIR_WS_HTTPS_CATALOG', '/');
define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
define('DIR_WS_CATALOG_IMAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'images/');
define('DIR_WS_CATALOG_TEMPLATE', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/templates/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_CATALOG_LANGUAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/languages/');
// * DIR_FS_* = Filesystem directories (local/physical)
//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
define('DIR_FS_ADMIN', '/home/jcgkiwi/public_html/beady2/admin/');
define('DIR_FS_CATALOG', '/home/jcgkiwi/public_html/beady2/');
define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
define('DIR_FS_CATALOG_TEMPLATES', DIR_FS_CATALOG . 'includes/templates/');
define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');
define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
// define our database connection
define('DB_TYPE', 'mysql');
define('DB_PREFIX', 'zen_');
define('DB_SERVER', 'localhost');
define('DB_SERVER_USERNAME', 'xxxxxxx');
define('DB_SERVER_PASSWORD', 'xxxxxxx');
define('DB_DATABASE', 'jcgkiwi_zc1');
define('USE_PCONNECT', 'false'); // use persistent connections?
define('STORE_SESSIONS', 'db'); // use 'db' for best support, or '' for file-based storage
// The next 2 "defines" are for SQL cache support.
// For SQL_CACHE_METHOD, you can select from: none, database, or file
// If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
// or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
// ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
define('SQL_CACHE_METHOD', 'database');
define('DIR_FS_SQL_CACHE', '/home/jcgkiwi/public_html/beady2/cache');
?>

[jcgkiwi]

And this is my Includes/configure.php - i.e. not the admin one!

<?php
/**
*
* @package Configuration Settings
* @copyright Copyright 2003-2006 Zen Cart Development Team
* @copyright Portions Copyright 2003 osCommerce
* @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
*/

/*************** NOTE: This file is similar, but DIFFERENT from the "admin" version of configure.php. ***********/
/*************** The 2 files should be kept separate and not used to overwrite each other. ***********/
// Define the webserver and path parameters
// HTTP_SERVER is your Main webserver: eg, http://www.yourdomain.com
// HTTPS_SERVER is your Secure webserver: eg, https://www.yourdomain.com
define('HTTP_SERVER', 'http://www.beady2.jcgkiwi.net.nz');
define('HTTPS_SERVER', 'https://www.beady2.jcgkiwi.net.nz');
// Use secure webserver for checkout procedure?
define('ENABLE_SSL', 'false');
// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_CATALOG', '/');
define('DIR_WS_HTTPS_CATALOG', '/');
define('DIR_WS_IMAGES', './images/');
define('DIR_WS_INCLUDES', './includes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . './functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . './classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . './modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . './languages/');
define('DIR_WS_DOWNLOAD_PUBLIC', DIR_WS_CATALOG . 'pub/');
define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . './templates/');
define('DIR_WS_PHPBB', '/');
// * DIR_FS_* = Filesystem directories (local/physical)
//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
define('DIR_FS_CATALOG', '/home/jcgkiwi/public_html/beady2/');
define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');
define('DIR_WS_UPLOADS', DIR_WS_IMAGES . 'uploads/');
define('DIR_FS_UPLOADS', DIR_FS_CATALOG . DIR_WS_UPLOADS);
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');
// define our database connection
define('DB_TYPE', 'mysql');
define('DB_PREFIX', 'zen_');
define('DB_SERVER', 'localhost');
define('DB_SERVER_USERNAME', 'xxxxxx');
define('DB_SERVER_PASSWORD', 'xxxxxx');
define('DB_DATABASE', 'jcgkiwi_zc1');
define('USE_PCONNECT', 'false'); // use persistent connections?
define('STORE_SESSIONS', 'db'); // use 'db' for best support, or '' for file-based storage
// The next 2 "defines" are for SQL cache support.
// For SQL_CACHE_METHOD, you can select from: none, database, or file
// If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
// or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
// ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
define('SQL_CACHE_METHOD', 'database');
define('DIR_FS_SQL_CACHE', '/home/jcgkiwi/public_html/beady2/cache');
?>

[Ajeh]

You appear to be using a subdomain ...

What happens if instead you set this up for your site and a subdirectory

NOTE: subdomains do not use the www ... and some sites do not work correctly with subdomains vs subdirectories ...

[jcgkiwi]

Thanks Ajeh,
I have reinstalled in a sub directory rather than a subdomain and it all looks much better.

Is that something for the Dev team to try ans sort out...? I would have prefered to have it in the sub domain... though I guess I could try a redirect.