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  1. #1
    Join Date
    Aug 2005
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    Default HELP****Order page in admin not showing up

    I've set up my cart, got everything done. I have one order. When I goto customers > orders, the page does not load, I've tried in safari, firefox, IE 7, on both my mac and pc, and same result each time. I click on the order and a blank page appears and it says done loading. The url's that are trying to load are
    "admin/orders.php?oID=1&origin=index"
    and "admin/orders.php"

    Am I missing something? I really don't want to have to re-install all of this. I've installed zen several times with no problems what so ever. I'm using the latest release of the software.

    PLEASE HELP. I have no way knowing what the order is with out emailing the customer, and that would be horrible.

    BTW EVERYTHING else works, I can look at the customers info, address, birthday, everything, the only page that does not work is the orders page.

    EDIT
    There is no php error, or database error that comes up, simply a blank page, with no content.
    Last edited by dannyboye; 15 Mar 2007 at 07:00 PM. Reason: More info

  2. #2
    Join Date
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    Default Re: HELP****Order page in admin not showing up

    What payment methods do you have installed? What version of Zen Cart are you using?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
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    Default Re: HELP****Order page in admin not showing up

    Newest version, only have paypal installed.

  4. #4
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    red flag Re: HELP****Order page in admin not showing up

    Dannyboye-

    Where you able to resolve this problem I am having the same problem I have orders but I am not able to view my order when I go to admin/customers/order.

    Some body please help
    Diva Boutiques
    www.divaboutiques.com

  5. #5
    Join Date
    Aug 2004
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    1,590
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    Default Re: HELP****Order page in admin not showing up

    In your admin/orders.php file,

    find:

    PHP Code:
    * @version $Idorders.php 5426 2006-12-28 14:58:57Z drbyte $
     */ 
    add below:

    PHP Code:
    error_reporting(E_ALL); 
    reload your orders page. Do you still see a simple blank page. If not, please report the lines that you both see.

  6. #6
    Join Date
    Sep 2003
    Location
    Ohio
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    69,402
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    Default Re: HELP****Order page in admin not showing up

    Could you check:

    1 in the orders table via phpMyAdmin do you see the orders_id that appears to be missing?

    2 can you do a search in the Zen Cart Admin for that orders_id ... does it now come up?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  7. #7
    Join Date
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    Default Re: HELP****Order page in admin not showing up

    Okay when I go into my phpmyadmin I don't see the order_id, but when I do go into admin/developer tool kit and type order_id I get several findings. I opened up the order.php file in my file manager but I was not able to find:

    PHP Code:
    * @version $Idorders.php 5426 2006-12-28 14:58:57Z drbyte 
     */ 
    Diva Boutiques
    www.divaboutiques.com

  8. #8
    Join Date
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    Location
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    Default Re: HELP****Order page in admin not showing up

    What version Zen Cart are you running?

    Clean install or an upgade?

    How did you install and how did you upgrade?

    What payment method is being used?

    Current Zen Cart is v1.3.7 plus the current PayPal Patch at:
    http://www.zen-cart.com/forum/showthread.php?t=56216
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  9. #9
    Join Date
    Feb 2007
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    Default Re: HELP****Order page in admin not showing up

    HTML Code:
    What version Zen Cart are you running?
     
    Clean install or an upgade?
     
    How did you install and how did you upgrade?
     
    What payment method is being used?
     
    Current Zen Cart is v1.3.7 plus the current PayPal Patch at:
    http://www.zen-cart.com/forum/showthread.php?t=56216
    I installed a clean version of zencart
    I install zencart v1.3.7 throw cpanel
    I am using paypal IPN
    I was able to see order before then all of a sudden I can't
    Diva Boutiques
    www.divaboutiques.com

  10. #10
    Join Date
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    Default Re: HELP****Order page in admin not showing up

    I was trying to remember if I install a contribution, and I do remember installing edit order mod, then that when I wasn't able to view my orders once that mod was installed.
    Diva Boutiques
    www.divaboutiques.com

 

 
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