I'm not the technical person for my site, but as long as it doesn't require coding, i'm okay. Two questions on this coupon thing:

one:
i've entered a coupon on the coupon page for 10% off total orders over $17.00. When I go through the purchase process, once I've put in credit card and coupon code and clicked continue, it loops back to the same page, only without all the info I just entered. Without the coupon code it proceeds as it should.

two:
I read in one of the other posts that when you enter a coupon, it gets redeemed by the users via the email notification. This isn't the only way, is it? About 800 subscribers are registered with my list host, but not zen cart. I don't use zen cart for my newsletter.

so how do I make the coupon work through checkout and can I do it without emailing through the system?
Thanks
jujubee6