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  1. #1

    Default newsletters not sending in HTML format - using newsletter subscribe mod

    Hi-

    I am using zen cart v1.3.7

    I tried to send out a newsletter to people who have checked HTML as their preference towards emails but when the newsletter is sent it converts it to TEXT-Only. So these html emails arent working and with my old zen cart it worked fine. Do you know what the problem is?


    Also, when I try to send out an email in admin < send email, it does not deliver the email. after i hit send, this shows up at the top of admin:

    Notice: Email sent to: angela183########################## (0)

    The 0 above, indicating that the email was not sent.


    Please help!

  2. #2
    Join Date
    Nov 2006
    Location
    Papworth, Cambridgeshire, UK
    Posts
    731
    Plugin Contributions
    3

    Default Re: admin email / newsletter issues

    Jackie,

    Have a look at this thread, suggest you implement the changes there.

    http://www.zen-cart.com/forum/showthread.php?t=56507

  3. #3

    Default Re: admin email / newsletter issues

    sorry to be a bother on this subject but i tried this:
    Quote Originally Posted by Chuckl View Post
    To sum up, and consolidate everything into 1 post -

    To increase the chances of emails sent from admin as HTML actually arriving as HTML, particularly to webmail based email systems such as hotmail, yahoo mail, gmail etc.; and to allow test newsletters sent to the admin email address to arrive as HTML, do the following:

    Copy /includes/extra_configures/email_use_8bit.php to /admin/includes/extra_configures, so that both folders have a copy of the file.
    Replace /includes/functions/functions_email.php with the attached copy, which incorporates DrBytes' suggested changes.

    Chuck
    and it didnt fix my problem.
    Thank you for the help so far.
    Jackie

  4. #4
    Join Date
    Nov 2006
    Location
    Papworth, Cambridgeshire, UK
    Posts
    731
    Plugin Contributions
    3

    Default Re: admin email / newsletter issues

    Do you have a set of recommended email settings from your hosting service?

  5. #5

    Default Re: admin email / newsletter issues

    im not sure. how would i find that out?

  6. #6
    Join Date
    Nov 2006
    Location
    Papworth, Cambridgeshire, UK
    Posts
    731
    Plugin Contributions
    3

    Default Re: admin email / newsletter issues

    Your hosting company may have a support section with a settings or frequently asked questions page with some info, or give them a call or drop them an email.
    Just say that your website has a requirement to send out confirmation emails, and an they tell you the recommended settings/setup to do so.

  7. #7
    Join Date
    Aug 2004
    Posts
    1,590
    Plugin Contributions
    1

    Default Re: admin email / newsletter issues

    If you're uncertain of what your email settings might be, simply send a support ticket to your related web hosting service and they should reply with detailed instructions on this subject.

  8. #8

    Default Re: admin email / newsletter issues

    These things worked before i upgraded my zen cart site from v1.3.0 to v1.3.7. i think the prob may be with the newsletter mod possibly?

  9. #9
    Join Date
    Aug 2004
    Posts
    1,590
    Plugin Contributions
    1

    Default Re: admin email / newsletter issues

    If you installed the newsletter MOD, make sure it's entirely compatible with the newest release of Zen-Cart. The unfortunite thing is that it might be announced as: Zen-Cart v1.3x compatible but might not be entirely true.

  10. #10

    Default Re: newsletters not sending in HTML format

    Is there a v1.3.7 updated newsletter mod? do you think if i install that over the old newsletter mod the prob could be resolved?

 

 
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