Results 1 to 6 of 6
  1. #1
    Join Date
    Feb 2006
    Location
    Boise, ID
    Posts
    334
    Plugin Contributions
    0

    Default linkpoint api return after billing - email error occurs

    Hello All,

    Setting up new version of zen and have the pem file from linkpoint all set,

    when the billing happens all clears fine linkpoint gets it and billing goes though just fine

    BUT

    when you click the submt for billing it returns a white page with only
    Email Error: Could not instantiate mail function.

    but the billing does go though it shows on the linkpoint side and in the zencart admin pages just this return page is a problem. address still shows http://www.discountinkjetink.com/ind...eckout_process

    but is just a white page the the " Email Error "

    emails also DO come though, the email confirmations from both linkpoint AND zencart store for the order all still recieved.

    Thank you
    Erick

  2. #2
    Join Date
    Jan 2004
    Posts
    66,364
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: linkpoint api return after billing

    The "could not instantiate mail function" message occurs when the PHP email transport method is used but PHP returns a failure code when attempting to send the email message.

    Which emails do you get? There are several that may be generated:
    a) from linkpoint to customer
    b) from Zen Cart to Customer as detailed order confirmation
    c) from Zen Cart to admin as copy of order details

    Knowing which ones you *do* vs *do not* receive may or may not be helpful.

    You might also try using different Email Transport methods.

    You might also talk to your hosting company to ask if there is any special method recommended to send emails from their server.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
    Join Date
    Feb 2006
    Location
    Boise, ID
    Posts
    334
    Plugin Contributions
    0

    Default Re: linkpoint api return after billing - email error occurs

    Hello,

    I do recieve both mails, one from linkpoint and the Order Confirmation from the site.

    and Uh'o i am the hosting comapny:-) running sambar server..

    Thx,
    Erick

  4. #4
    Join Date
    Jan 2004
    Posts
    66,364
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: linkpoint api return after billing - email error occurs

    I asked about 3 emails:
    Quote Originally Posted by DrByte
    Which emails do you get? There are several that may be generated:
    a) from linkpoint to customer
    b) from Zen Cart to Customer as detailed order confirmation
    c) from Zen Cart to admin as copy of order details
    You replied about only two:
    I do recieve both mails, one from linkpoint and the Order Confirmation from the site.
    The reason I'm asking is ... I'm trying to narrow down "which" email may be causing the error message.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
    Join Date
    Jan 2004
    Posts
    66,364
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: linkpoint api return after billing - email error occurs

    Quote Originally Posted by DrByte View Post
    You might also try using different Email Transport methods.

    You might also talk to your hosting company to ask if there is any special method recommended to send emails from their server.
    Quote Originally Posted by gloerick View Post
    and Uh'o i am the hosting comapny:-) running sambar server..
    So ...
    1. Which other Email Transport methods have you tried? What were the results of each?
    2. How have you configured your server for email? Which methods have you set it up to use?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #6
    Join Date
    Feb 2006
    Location
    Boise, ID
    Posts
    334
    Plugin Contributions
    0

    Default Re: linkpoint api return after billing - email error occurs

    wow, that was it SO SORRY and you went right to it..

    I checked the e-mail option in the admin and set it up "new install" duhh :-(
    and set the sending to SMTP..

    all went PERFECT ! love zencart.

    Thx for setting me in the right direction.

 

 

Similar Threads

  1. Error at checkout Linkpoint API
    By Ragenther in forum Built-in Shipping and Payment Modules
    Replies: 1
    Last Post: 12 Jan 2010, 01:48 AM
  2. [Done v1.3.9] Linkpoint API Error SGS-002301
    By pinkchalkstudio in forum Bug Reports
    Replies: 10
    Last Post: 18 Sep 2008, 07:27 PM
  3. Linkpoint API error
    By acappie in forum Addon Payment Modules
    Replies: 20
    Last Post: 28 Aug 2008, 02:21 AM
  4. Linkpoint API - Module is in testing mode? after upgrade
    By Zeit in forum Built-in Shipping and Payment Modules
    Replies: 2
    Last Post: 26 Apr 2007, 03:36 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR