Admin login problem

[vanhooffmodelbouw]

Since a few weeks a cannot enter my admin pages anymore. When i enter my username and password i'll simply get redirected to the same login page. This same problem occurs also for my clients who try to login.

Some time before the problem occured i had to edit my configure.php file, see also: http://www.zen-cart.com/forum/showthread.php?t=59592

Searching the forum i found that the problem can be caused by an error in the admin configure.php file. I pasted this file beneath, can you help me?

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Define the webserver and path parameters
// Main webserver: eg, http://localhost - should not be empty for productive servers
define('HTTP_SERVER', 'http://www.vanhooffmodelbouw.nl');
// Secure webserver: eg, https://localhost - should not be empty for productive servers
define('HTTPS_SERVER', 'https://www.vanhooffmodelbouw.nl');
// secure webserver for checkout procedure?
define('ENABLE_SSL', 'false');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_CATALOG', '/winkel/');
define('DIR_WS_HTTPS_CATALOG', '/winkel/');

define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_DOWNLOAD_PUBLIC', DIR_WS_CATALOG . 'pub/');
define('DIR_WS_BLOCKS', DIR_WS_INCLUDES . 'blocks/');
define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/');

define('DIR_WS_PHPBB', '/');

// * DIR_FS_* = Filesystem directories (local/physical)
//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
define('DIR_FS_CATALOG', '/home/vanhooffmodelbouw.nl/www/winkel/');

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');
define('DIR_WS_UPLOADS', DIR_WS_IMAGES . 'uploads/');
define('DIR_FS_UPLOADS', DIR_FS_CATALOG . DIR_WS_UPLOADS);
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');

// define our database connection
define('DB_TYPE', 'mysql');
define('DB_PREFIX', '');
define('DB_SERVER', '10.0.0.3'); // eg, localhost - should not be empty
define('DB_SERVER_USERNAME', '2393zen');
define('DB_SERVER_PASSWORD', '****');
define('DB_DATABASE', '2393zen');
define('USE_PCONNECT', 'false'); // use persistent connections?
define('STORE_SESSIONS', 'db'); // leave empty '' for default handler or set to 'db'

// The next 2 "defines" are for SQL cache support.
// For SQL_CACHE_METHOD, you can select from: none, database, or file
// If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
// or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
// ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
define('SQL_CACHE_METHOD', 'none');
define('DIR_FS_SQL_CACHE', '/home/vanhooffmodelbouw.nl/www/winkel/cache');

?>

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[Ajeh]

The problem appears to be your secure URL ...

Check with your hosting site ... are you positive your secure URL is:
https://www.vanhooffmodelbouw.nl

this would mean that you own your secure certificate and do not use a shared one ...

If it is, in fact, correct ... then something is not configured or setup right on your site on the server and your hosting site needs to fix the error ...

[webefendi]

Did you get a solution to login problem? I have the same problem. My site was working for 6 months perfectly but yesterday (April 15th) I and customers couldn't login. Help!

[vanhooffmodelbouw]

Well, i asked my host and they say i can't use a secured url (https). It's only possible with a dynamic hosting package, which i do not have.

Because it has always worked fine without the secured link, another error must cause this problem. Any other suggestions?

[Website Rob]

In a similar situation, I had transferred an account to a new Server and could not login to the Admin section. Never tried a Client login as the site was put in Maintainence mode before the transfer.

Same problem though; enter correct Admin login info and the page would just refresh itself.


Testing showed the problem was with Sessions within the database. Although I could have tried the 'fix_cache_key' method, don't know the link for it but it is available in the Downloads section, I took what I thought was a faster route at the time.

I deleted the current database then Imported the default install database. Confirmed Admin login worked as it should then deleted the default database and Imported the actual database. Problem solved.


Either of the two methods might be a good / fast way, to solve the same type problem.

Always make sure to backup database(s) before working on them!

[vanhooffmodelbouw]

I tried the 'fix_cache_key' method. But after running it it appears that no changes are required, thus the cache settings matched.

Thx for the suggestion but still no solution.

[vanhooffmodelbouw]

Fixed!

Probably my host updated the PHP to a new version. The PHP 5.2.0 suffers from a bug. In this topic i used the workaround method b:

http://www.zen-cart.com/forum/showth...587#post287587

After this i and my clients were able to login again.

The only problem i've got now is an error in the configuration part of the admin. I get an 404 error, but this is just a minor problem.

[Website Rob]

You should encourage your Host to upgrade to PHP 5.2.1 -- much better and many bug fixes are included.

You also might find helpful, this thread on the big red error msg. if that is what you are getting now.