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  1. #1
    Join Date
    Apr 2007
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    15
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    Default DHL Shipping Module Rate Estimator Problem

    For some reason the rate estimator for my DHL module doesn't work for DHL rates unless the customer is logged in.

    The module is all set up correctly, and the person will get the rates just fine, but prior to logging in, if they click the estimate shipping button the popup window doesn't include the DHL rates.

    Thanks,

    Robert

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: DHL Shipping Module Rate Estimator Problem

    Shipping modules like UPS, USPS and DHL must have both a From and To address ...

    The Shipping Estimator allows you to select an address when not logged in to obtain a quote ...
    Linda McGrath
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  3. #3
    Join Date
    Apr 2007
    Posts
    15
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    Default Re: DHL Shipping Module Rate Estimator Problem

    Yeah, I was afraid of that. What is weird is you can go to www.dhl.com and get a rate just using a from and to zipcode, which you can put in the estimator. That's why I thought it would be possible to use the estimator without being logged in. I guess the API isn't set up that way for cart estimates.

    I think I am going to just remove the estimator button to save confusion with my customers.

    Thanks for the reply,

    Rob

  4. #4
    Join Date
    Mar 2007
    Location
    California
    Posts
    12
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    0

    Default Re: DHL Shipping Module Rate Estimator Problem

    I am fairly new to the whole Zen cart world but have found the forum very helpful. Where can I download the DHL module? I found the link that goes to the module that was posted in 2004 but it appears to only handle Airborne. Does a module exist for express as well. Thanks

  5. #5
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: DHL Shipping Module Rate Estimator Problem

    You do not have to be logged in to use the Shipping Estimator ... but you do have to tell it where you want to ship the products to or it cannot guess as to how much to charge ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

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