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  1. #1
    Join Date
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    Default Customers unable to log in. *CRITICAL*

    As above. Entering customer details does create the respective account and sends confirmation email. However, on entering the customers' email address and password, the login page does not progress to account_success page.

    not sure if this is a database issue or whether some piece of php code is trashed somewhere. Any ideas?

    Thanks

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    Last edited by swguy; 9 Mar 2010 at 09:59 PM. Reason: user request

  2. #2
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    Default Re: Customers unable to log in. *CRITICAL*

    I should add that this issue is freaking me out a bit as i've put quite a lot of work into this site and fallen at the last hurdle, as it were.

    ANY help would be very much appreciated.

  3. #3
    Join Date
    Mar 2004
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    Default Re: Customers unable to log in. *CRITICAL*

    in admin -> configuration -> sessions,

    please post what you have there

    thank you
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  4. #4
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    Default Re: Customers unable to log in. *CRITICAL*

    printscreen attached
    Attached Images Attached Images  

  5. #5
    Join Date
    Mar 2004
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    Default Re: Customers unable to log in. *CRITICAL*

    try turning OFF recreate sessions
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  6. #6
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    Default Re: Customers unable to log in. *CRITICAL*

    You are a legend!

    That has cured the problem. Find it strange though - I don't recall ever changing that setting.

    Thanks again.

 

 

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