Step 1 of checkout explodes

[Nixonmedia]

Hi All,

I was doing well on customizing everything until I tried checking out. I have no idea what is causing this? I've tried reducing the child div's etc but everything seems to have gone awry. I disable the IP Address and it oddly shows back up and my banner is at the bottom? Any thoughts? I attached a screenshot but if you want to sign up and try to check out, go for it....

Thanks in advance!

Nixon

[IMG]file:///C:/DOCUME%7E1/Design1/LOCALS%7E1/Temp/moz-screenshot.jpg[/IMG]

Here is a full screen shot
http://www.cyberwarehouse.com/images/store_explode.gif

[TMC_Sherpa]

it looks like a clearbreak (ie clear: both) was removed from something (Mmmm, css float)

your site is down for maintenance, so I can't check it for myself

[Nixonmedia]

Hi TMC,

It's there :) It can be found here:

http://www.cyberwarehouse.com/store/

You'll have to sign up etc. Regarding the clear issue. I have no clue. I've tried everything. It is as though, contentMainWrapper & all of the other child containers are being displayed outside of MainWrapper.

[swguy]

Possibly a broken shipping module? Anything new there?

[Nixonmedia]

I think the store manager (who really doesn't know what he's doing) re-installed a Fed-Ex shipping Module after I re-installed Zen. Could this be a problem? If so, what should I do in the event that the Module is still needed?

Thanks everyone for your help!

[swguy]

This could be the clue you're looking for to get to the bottom of this.

Go to admin and deinstall the module; then try checking out again.

[Nixonmedia]

*sigh*. Didn't work. I give up. hehe. This is crazy dumb. Can someone please help?! *pulling my hair out*

[swguy]

Can you find your web server logs and see if there's a message in there?
It might be something like:

[client 127.0.0.1] PHP Parse error:  parse error, unexpected T_FUNCTION in /var/www/html/dunfoo/includes/functions/functions_prices.php on line 202, referer: http://localhost/dunfoo/index.php?main_page=checkout_payment

[Nixonmedia]

Hi SW Guy,

I'm more of designer than "server" guy so excuse my ignorance. Which log would I look at? The site is hosted with 1&1 and on the remote side there is a "log" folder with about 30 files. Most of which ending in .gz? These logs? What would these logs tell you?

[swguy]

The trouble is, I don't know if they give you access to it. If you had shell access, it would be
/var/log/httpd/error.log. You might call your support line and see if they can tell you how to get it.