The site is very slow....
http://www.canadascrubs.com/catalog/
after reading much on the forums and the FAQ all that I could find is everybody saying how the web hosting mysql is not set up right...
when I contacted my provider, they told me everything was fine, however, they found the reason for the slowness, and now I would like to know if anybody cpold help me mod the code so everything works fast:
here is a copy of their email regarding the mysql database and server:
[FONT=Arial]Hello,[/FONT]
[FONT=Arial][/FONT]
[FONT=Arial]Thank you for contacting Bell Canada Hosting Technical Support![/FONT]
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[FONT=Arial]The service ticket (#1220839 that was submitted for www.canadascrubs.com) has come back from our Tier-3 Support Team indicating that [FONT=Times New Roman]This is a very interesting statement on behalf of the support agents at ZenCart. Our server is healthy and responds quickly. It also has very little load and few users, unfortunately we cannot give details as to how many users or databases, but the server is hardly being used.
The slowness occurs when there are concurrent attempts to update some key tables. db_cache appears to take the place of a session file in php. As always, we can't control how an application is written but the use of a database for this will always be slower than if one allowed php and the webserver to control the session file itself. Necessarily, if the session table (db_cache in this case) has to be written to, no-one can read from it. With php controlled sessions, everyone has their own session file, so there is no such waiting.
The use of whos_online also consumes resources. It too can lock up as it is constantly being updated, edited and written to. This application will slow down with time, but even though we, as visitors, are not viewing the current on line statistics, as we move around this table has to be updated and we don't get our page until it is.
We hope that this helps. [/FONT]
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[FONT=Arial][/FONT]
[FONT=Arial]The ticket is now processed and closed. We are available 24 hours a day, 7 days a week for additional assistance, and invite you to contact us if you have any additional concerns.[/FONT]
[FONT=Arial]Regards,
M.D.
Technical Support Specialist
1-866-303-0332 Option 1
support AT bellcanadahosting DOT com[/FONT]
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