I got an order that had a "red dot" on it and it says "billing and shipping address did not match". And the status says "Processing".
Upon looking at the invoice, I see that customer used lowercase "s" for one address and uppercase "s" for another address. Since this is an honest mistake, I want to complete this transaction. What do I have to do as an merchant? How do I bill the customer now? (Since this red dot indicates that transacation was not successful).
Furthermore, how do I turn off the "match billing and shipping validation"? I would like to do this even if it means I have to write PHP code.
Thanks in advance.
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