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  1. #1
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    Default authorize.net and zencart problem

    I ma using " authorizenet_aim". When I submit the transaction, I have the following error

    (TESTMODE) This transaction cannot be accepted. - Your credit card could not be authorized for this reason. Please correct any information and try again or contact us for further assistance.


    Then, I use another valid credit card to submit again, this error popped up again.


    Please help

  2. #2
    Join Date
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    Default Re: authorize.net and zencart problem

    1. What happens if you take it out of test mode?
    2. What version of Zen Cart are you using?
    3. What's your site URL?
    4. Is your AIM transaction key good?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
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    Default Re: authorize.net and zencart problem

    1. the zent-cart version is Zen Cart 1.3.7
    2. I use production mode, I have the same error
    3. my website URL is http://www.uhotstyle.com


    Please help

  4. #4
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    Default Re: authorize.net and zencart problem

    I just generate a new transaction key from authorize.net and input the new transaction key into zen-cart, I process the transaction again. I have differnet error after I submit the credit card number to checkout

    Email Error: Could not instantiate mail function.

  5. #5
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    Default Re: authorize.net and zencart problem

    Is your email from the site working?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  6. #6
    Join Date
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    Default Re: authorize.net and zencart problem

    Quote Originally Posted by rosetulip View Post
    I just generate a new transaction key from authorize.net and input the new transaction key into zen-cart, I process the transaction again. I have differnet error after I submit the credit card number to checkout

    Email Error: Could not instantiate mail function.
    You also may want to check your setup on Authorize.net. You have to turn off test mode there as well as in zen cart.

  7. #7
    Join Date
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    Default Re: authorize.net and zencart problem

    Quote Originally Posted by rosetulip View Post
    I just generate a new transaction key from authorize.net and input the new transaction key into zen-cart, I process the transaction again. I have differnet error after I submit the credit card number to checkout

    Email Error: Could not instantiate mail function.
    This means you've got a completed order (you can likely see it in your Admin), but when it tried to send the order-confirmation email, it found an email system problem.

    Quote Originally Posted by Kim View Post
    Is your email from the site working?
    As Kim suggests, you probably haven't configured email properly for your server.

    Try changing the "Email Transport Method" setting in Admin->Configuration->Email Options.

    You can read some guidance documentation on Email setup here:
    http://www.zen-cart.com/wiki/index.p...Email_Problems
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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